Delivery Station Manager

2 weeks ago

Giza, Egypt Amazon Full time

DESCRIPTION

We are Amazon: we pioneer. Since opening our virtual doors in 1995, we’ve been pushing the boundaries of possible further and further.

Our entire business works hard to delight our customers - from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid, and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth.

As we continue to grow, we are keen to speak to experienced operators. These fast-moving facilities sit at the heart of Amazon’s rapidly growing operations network and are where we manage our fast-moving parcels.

Our Delivery Stations work as smart as they can to continuously delight our valued customers with their products: our top-line vision is to remove all effort on behalf of our end-users while continuing to exceed everyone’s expectations whenever we can.

To manage the operation activities, delivering best-in-class service to its customers by managing an efficient operation and ensuring timely, accurate, and cost-effective delivery of customer shipments.

Key job responsibilities
- Overseeing the operation that focuses on the Amazon Logistics operation.
- Support your team in daily management of the station, including allocating labor, leading meetings, assigning job duties, and excellent organizational skills.
- Being obsessed by metrics and diving deep to find root causes quickly to drive improvements.
- Finds practical and simple solutions to complex problems without sacrificing quality or core functionality.
- Ability to utilize exceptional problem-solving and communication skills to influence business and technical audiences.
- Provide day-to-day support during the rollout/implementation of newer systems/processes and gather feedback.
- Continuously utilize software and hardware tools to ensure normal day-to-day operations.
- Ensure associates have proper tools to perform the job and coordinate repair or replacement when needed.
- Communicate daily metrics and report exceptions.

BASIC QUALIFICATIONS
- 3+ years of employee and performance management experience
- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics

PREFERRED QUALIFICATIONS
- 3+ years of performance metrics, process improvement or lean techniques experience

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