Managed Service Desk Manager

**Votre rôle**: The Orange Business IT Service Desk will be supporting the int'l subsidaries/business partners/ B&D and OCD globally. They receive the requests through a web tool or by phone and try to solve them using the documentation available in the knowledgebase and their IT skills and knowledge, if not, it will be escalated to the next level of...

**Who we are** Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for...

Respond to and resolve Service Desk hotline calls and tickets professionally, accurately, and in a timely manner. - Interact with all levels of staff to troubleshoot IT-related issues for Mashreq employees globally. - Consult the knowledge database or conduct online research to investigate and resolve problems with hardware, software, peripherals, VDI,...

This is a full-time on-site role for a Front Desk Officer The Front Desk Officer will be responsible for managing receptionist duties, providing excellent customer service, handling office equipment, and assisting with office administration tasks on a daily basis. **Qualifications** - Interpersonal Skills and Customer Service proficiency - Experience in...

**Votre rôle**: The purpose of Senior Service Readiness Manager is to lead the customer Journey rom Build to Run, to ensure smooth Transition of the Business and manage the activities related to Unified Communication solutions (EIC), process knowledge transfer and sharing all the Business requirement between Delivery, Life Cycle & Expertise teams. DUTIES &...

**Job Number** 24177656 **Job Category** Rooms & Guest Services Operations **Location** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supports all property operations, ensuring that the highest levels of hospitality...

Oversee operation, implementation, and maintenance of corporate WAN/LAN. Implement and manage network security solutions (e.g., firewalls). Troubleshoot network routing, switching, and leased lines across company branches (remotely and on-site). Install and configure computer hardware, software, systems, printers, and scanners. Monitor and maintain...

Key Responsibilities: 1. Guest Check-in and Check-out: Welcome guests upon arrival and ensure a smooth check-in process. Accurately complete check-in and check-out procedures, including billing and payment. Handle room assignments, and credentials, and provide an orientation to the apartment and facilities. 2. Customer Service: Act as a point of contact for...

**Additional Information** **Job Number**24218518 **Job Category**Rooms & Guest Services Operations **Location**The St. Regis New Capital Cairo, New Administrative Capital, Cairo, Egypt, Egypt **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions...

**Job Number** 24162196 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis New Capital Cairo, New Administrative Capital, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office...