Guest Service Agent

The chief responsibility of a Guest Relations Agent is to ensure that every guest has a comfortable, pleasant stay and has access to the services that the hotel provides. By performing Guest Relations job duties, they can boost guest satisfaction rates, encouraging repeat business that drives the success of a hospitality business. They also resolve issues to...

**Reservation Agent / Ticketing Agent** We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. **Reservation Agent Responsibilities**: - Assisting and...

Prequalification specialist **Requirements**: 01. Bachelor’s degree in Engineering. 02. From 2 to 3 years of experience as a Prequalification Specialist Engineer. 03. Strong knowledge of prequalification processes and procedures. 04. Proficiency in conducting technical assessments, reviewing portal requirements. 05. Proficiency in registration as...

Call Center Agent. We are looking for English speaking multilingual customer service agents to join Anker Innovations. You will be confident in handling customer queries and ideally have strong call center experience prior. Required: 1. Native or bilingual Arabic and English speaker. 2. At least one year experience in Customer service position. The...

**Additional Information** **Job Number**25022958 **Job Category**Food and Beverage & Culinary **Location**Sheraton Montazah Hotel, Corniche Road, Alexandria, Egypt, Egypt, 21923 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask...

We are looking for a well-groomed, friendly hotel front desk Manager to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff. To be successful as a hotel front desk, you should provide...

**Duties and Responsibilities**: - Operation Manager should have the same General Manager Qualifications and to be able to perform the same role during his absent. - Ensure that each department delivers a consistently high standard of guest service. Also, achieve business objectives and maximizing the profitability of hotels rooms & all outlets. Maintaing...

**Additional Information** **Job Number**25000638 **Job Category**Engineering & Facilities **Location**Sheraton Montazah Hotel, Corniche Road, Alexandria, Egypt, Egypt, 21923 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance...

**Additional Information** **Job Number**24195043 **Job Category**Sales & Marketing **Location**Sheraton Montazah Hotel, Corniche Road, Alexandria, Egypt, Egypt, 21923 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** The position is accountable for proactively soliciting and handling sales opportunities. Ensures...

Evaluating suppliers by considering price, quality, availability and other criteria - Interviewing vendors and visiting suppliers’ facilities to learn about products, services, and pricing - Negotiating contracts with vendors and suppliers to obtain the best deals on behalf of the company - Verifying purchases by comparing them to a master list and...