In Room Dining Order Taker- Crowne Plaza West Cairo

4 days ago

القاهرة, Egypt Crowne Plaza Hotels & Resorts Full time

**About Us**:
Crowne Plaza is a global chain of full service, upscale hotels headquartered in the United Kingdom. It caters to business travellers and the meetings and conventions market. It is part of the (IHG) InterContinental Hotels Group family of brands, which include InterContinental Hotels & Resorts, Holiday Inn Hotels & Resorts, Voco, Staybrige Suites, Kimpton Hotels and Regent. As one of the world's largest upscale brands, we have properties located in major urban centers, gateway cities and resort destinations all around the globe and can be found in nearly 100 countries with more than 429 hotels and 118,000 rooms globally.

Since opening in 2012 Arkan Plaza has evolved into West Cairo’s primary commercial and social destination, offering a multitude of retail and dining outlets along with gyms, banks and offices. All radiating from its welcoming central plaza, situated in the heart of Sheikh Zayed located on the 26th of July corridor main spine, which connects the cities of Sheikh Zayed and 6th of October with the central Cairo area.

Crowne Plaza West Cairo - Arkan the 178-room new build forms part of Phase II of Arkan Plaza. The Hotel is 10 minutes away from the “new” Grand Egyptian Museum and 15 minutes from the Great Pyramids of Giza. It is also in close proximity to Cairo International Airport and will be just 10 kilometers away from Sphinx International Airport. Business and leisure travellers can get the best of both worlds with three meeting rooms and a business center along with an outdoor pool and Club Lounge

We are currently looking for a In Room Dining Order Taker to join our amazing team at Crowne Plaza West Cairo - Arkan.

**Your day to day**:

- Responsible for answering all telephone calls.
- Should have very good telephone etiquettes.
- Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly.
- Should have good knowledge of room service menu's and ongoing promotions in other F&B outlet.
- Should be able to provide recommendations and suggestions to guests upon request.
- Be knowledgeable of all services, facilities and products offered by the hotel.
- Consider the satisfaction of all guests by ensuring prompt, courteous and efficient service at all times.
- Pay attention to guest orders, and know the menu thoroughly.
- Write down all information clearly. Highlight special requests.
- Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability.
- If the order has not been sent up by time, a call must be placed to the guest to apologies and re-evaluate the delivery time.
- Report positive and constructive guest feedback to the manager.
- Promptly handle guest queries, complaints and all issues in a professional manner.
- Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives or suggestions to guests.
- Report cleanliness and maintenance issues to the supervisor
- Ensure that the place of work and surrounding area is kept clean and organized at all times.

**What we need from you**:

- Have an enthusiastic and positive personality.
- 1 Year previous experience in similar position in 4/5 stars hotels.
- Very good command of English
- Excellent communication skills

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

  • Cost Controller

    1 week ago

    القاهرة, Egypt Crowne Plaza Hotels & Resorts Full time

    Crowne Plaza is a global chain of full service, upscale hotels headquartered in the United Kingdom. It caters to business travellers and the meetings and conventions market. It is part of the (IHG) InterContinental Hotels Group family of brands, which include InterContinental Hotels & Resorts, Holiday Inn Hotels & Resorts, Voco, Staybrige Suites, Kimpton...

  • Assistant Houekeeping Manager-crowne Plaza West Cairo-arkan

    2 days ago

    القاهرة, Egypt Crowne Plaza Hotels & Resorts Full time

    **About Us**: Crowne Plaza is a global chain of full service, upscale hotels headquartered in the United Kingdom. It caters to business travelers and the meetings and conventions market. It is part of the (IHG) InterContinental Hotels Group family of brands, which include InterContinental Hotels & Resorts, Holiday Inn Hotels & Resorts, Voco, Staybrige...

  • In Room Dining Manager

    1 week ago

    القاهرة, Egypt Marriott International, Inc Full time

    **Job Number** 24174535 **Job Category** Food and Beverage & Culinary **Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Areas of responsibility include Restaurants/Bars and Room Service, if applicable....

  • Administration Assistant

    1 week ago

    القاهرة, Egypt Right Room Full time

    **Job Overview** **Responsibilities** - Perform general administrative duties including data entry and clerical tasks - Maintain organised filing systems and ensure all documents are accurately stored - Assist with bookkeeping tasks using QuickBooks and maintain financial records - Utilise Google Suite for document creation, scheduling, and collaboration...

  • Customer Order Specialist

    2 days ago

    القاهرة, Egypt Signify Full time

    Cairo, Egypt Category Supply Chain Management Posted Date 10/14/2024 Job Id 353778 We’re looking for a **Customer Order Specialist** to join our **team** in **Cairo** Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build...

  • Teaching Assistant

    1 week ago

    القاهرة, Egypt German University in Cairo Full time

    The German University in Cairo is an Egyptian Private University, established in cooperation with the German State Universities of Ulm and Stuttgart, under the patronage of the Egyptian Ministry of Higher Education, the Ministry of Science, Research and Arts, State of Baden-Wuerttemberg, Germany. Situated at the ancient city of Cairo, the GUC’s mission is...

  • Supervisor - Design Workshop Printing Techniques

    1 week ago

    القاهرة, Egypt German University in Cairo Full time

    The German University in Cairo is an Egyptian Private University, established in cooperation with the German State Universities of Ulm and Stuttgart, under the patronage of the Egyptian Ministry of Higher Education, the Ministry of Science, Research and Arts, State of Baden-Wuerttemberg, Germany. Situated at the ancient city of Cairo, the GUC’s mission is...

  • Teaching Assistant

    1 week ago

    القاهرة, Egypt German University in Cairo Full time

    The German University in Cairo is an Egyptian Private University, established in cooperation with the German State Universities of Ulm and Stuttgart, under the patronage of the Egyptian Ministry of Higher Education, the Ministry of Science, Research and Arts, State of Baden-Wuerttemberg, Germany. Situated at the ancient city of Cairo, the GUC’s mission is...

  • Customer Order Specialist

    2 weeks ago

    القاهرة, Egypt Signify Full time

    Cairo, Egypt Category Supply Chain Management Posted Date 01/23/2025 Job Id 355979 Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re transforming our industry. As the world leader...

  • Inside Sales Executive for The West Central Africa

    1 week ago

    القاهرة, Egypt Max ASP GmbH Full time

    The current vacancy is for an Inside Sales role for the Middle East and Africa market. Specifically the West Central Africa market. The role involves both hunting and farming inside sales campaigns. This means that our client wishes to expand on existing business (farming) and grow new business in new markets (hunting). Over the course of a year you will...