Business Developemnt Manager

**About the role**: The OBS IT department is in charge of decision-making information systems, serving Orange Business Services different line of businesses such as marketing, pre-sales, sales, production, after-sales services, and customer-service for both France and international domains. The business Analyst will be the interface between the business...

**About the role**: Ensure end to end alignment of the operational model and improvement initiatives across practices in the region Lean, Reliable & Robust Model Contribute to improve handover processes between Build and Run on the customer contracts and particular services & solutions Improved Customer Satisfaction & Business Growth Set up & drive...

**About the role**: Main tools activation manager activities: - Business and process requirements analysis - configuring tools for monitoring the voice devices - End to end tests with IT, process and operations stakeholders - Data quality - Support and Maintenance The tools activation manager role requires ability to anticipate business needs and to...

**About the role**: - Manages changes on Network infrastructure for designated customer. - Ensures the proper handling of the change requests. - Defines list of pre-authorized changes. - Validates the technical aspects of the change requests, and assess the business impact on the customer. - Evaluate the risks and effects on the availability of the...

**About the role**: A Technical Project Manager is mainly responsible for providing project planning and management for established initiatives within OCB also is a Referent for one or more major Transversal Infrastructure management amongst Storage, Backup, System, Network Responsibilities: - Close collaboration with related Suppliers, Engineering, and...

**About the role**: Role purpose: Help the global CMS maintain and develop an industry leading end to end service end customer experience and drive the collaborative working and best practice in the CSM community. Act as the face of OBS to internal stakeholders. Cooperate transversally with stakeholders across all regions in IBO, IB, CMI Influence the...

**About the role**: **Entity** International is one of the 2 zones for Orange Business (the other being France) - We deliver positive impacts for international customers and society through the unified power of Orange and its partners - We are customer centric. Our customer is at the centre of everything we do - We aim to solve frictions for our clients and...

**About the role**: Work on 2 main technologies: switched Voice (known in OBS as BTG) and Microsoft Telephony (Lync, Skype for Business) Provide second level expert support for OBS customers in both technologies Ensure outstanding customer experience Own incidents/changes according to shift rules Own incident through its life ensuring service restoration...

**About the role**: Work on 2 main technologies: switched Voice (known in OBS as BTG) and Microsoft Telephony (Lync, Skype for Business) Provide second level expert support for OBS customers in both technologies Ensure outstanding customer experience Own incidents/changes according to shift rules Own incident through its life ensuring service restoration...

**About the role**: - Overall productivity & profitability of the CSM team - The CSM resource sizing for new business opportunities - The pricing and costing of CSM resources in Egypt - Ensuring all Open SIPs are followed up with and meeting the GPO targets for SIP updating and follow-up - Ensuring all trainings needed by CSM from service perspective are...