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People Experience Specialist

2 weeks ago

مصر, Egypt MaxAB Full time

Founded in 2018, MaxAB is a rapidly growing food and grocery B2B e-commerce and distribution platform that serves a network of traditional retailers (mom-and-pop stores) across the MENA region. Using proprietary technology, MaxAB offers a transformative pull-driven supply chain and a tech-product that empowers both traditional retailers and suppliers. MaxAB offers traditional retailers the simplicity of dealing with one supplier, transparent pricing, on-demand delivery, and a range of value-added and embedded finance solutions. Suppliers benefit from MaxAB's end-to-end supply chain solutions and business intelligence tools that allow them to accurately predict, monitor, and control the impact of their strategies in real time.

Our MaxAB talent are dedicated to uphold the MaxAB culture and values all while continuing to grow and improve services for our clients. They are innovating new ways to help improve the quality of life of the Egyptian retailer and soon to other retailers globally.

If you are passionate about working hard to make an impact and innovate new solutions, MaxAB is looking for top talent.

**Job Summary**:
The People Experience Specialist will perform administrative tasks and services to support effective and efficient operations of the organization's People Team.

**Responsibilities**:

- Designs and cascades the needed soft skills training programs as per the organizational requirements.
- Implements HR policies orientation sessions for the new hires.
- Maintains knowledge of and ensures compliance with employment
- related laws and regulations.
- Administers health insurance programs.
- Develops and implements HR policies throughout the organization.
- Stays up-to-date and complies with changes in labor legislation.
- Performs, develops and reports on exit interviews.
- Performs regular reports on key HR metrics.
- Efficiently leads key HR projects.
- Manages and oversees social insurance for employees.
- Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management.
- Maintains the integrity and confidentiality of human resource files and records.
- Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
- Provides clerical support to the People Team.
- May assist with payroll functions including processing, answering employee questions, fixing processing errors, and distributing checks.
- Acts as a liaison between the organization and external benefits providers and vendors, which may include health, disability, and retirement plan providers.
- Conducts or assists with new hire orientation.
- Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, and retirement celebrations.
- Performs other duties as assigned.

**What we look for**:

- Bachelor's Degree in related field required.
- A minimum of 2 years work experience as an HR Specialist or HR Generalist.
- Hands-on experience with Human Resources Information Systems (HRIS).
- HR Diploma is a plus.
- Efficiently running and presenting HR analytics.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.