Application Support

Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

**About the job IT Application Support**: Key responsibilities: Provide user support to ensure the effective and timely resolution of Application problems, keeping staff informed of the status of their request for support. Analyze, troubleshoot end-users problems -Utilize all technical resources to solve reported issues. Demonstrate and promote superior...

Provide user support to ensure the effective and timely resolution of Application problems, keeping staff informed of the status of their request for support. - Analyze, and troubleshoot end-user problems -Utilize all technical resources to solve reported issues. - Demonstrate and promote superior customer service in handling inquiries, problems, and...

The WebLogic Database Administrator (DBA) will be responsible for the design, implementation, maintenance, and performance tuning of WebLogic Server environments and associated databases. - Work with team members to resolve more complex or cross technology incidents. - Resolve most technical incidents independently within technical area. **Personal...

Application Support Engineer: What to Expect: - Develop and execute SQL queries to extract and manipulate data from databases. - Monitor and maintain web servers and API integrations, ensuring smooth functioning and responsiveness. - Collaborate with developers and cross-functional teams to identify and resolve technical issues. - Document technical...

Details Required Experience 1-2 Department Business Operations & Support Services Career Level Position Location Cairo **Skills**: - Networks CRM Requirements and responsibilities Responsibilities include but not limited to: - Clearly communicate with clients, solicit feedback, and provide periodic status updates. - Engage with technical clients via...

**Role purpose**: Acts as the owner of Incident management & Request fulfilment activities in Application Support team. Handle all daily incidents and Service request raised by Customers within agreed SLAs and performing all Daily Health checks for ensuring High Service availability. **Key accountabilities and decision ownership**: - Handling the support...

**Join our growing team of achievers and take your career to the next level!**: At BI-Technologies, we all work as one big family. We pursue an environment that sparks achievement enabling people to excel and demonstrate their skills and abilities. Our employees enjoy exposure to vast career opportunities and ongoing development in a workplace where they...

**About the job Developer and Support of Applications and Software Solutions**: Role Summary Develop all sorts of required reports and dashboards required by different stakeholders. Key responsibilities Act as a first level of support for business teams Monitors the system, checks messages and improves the current processes. Submit ad hoc business...

**Purpose of the job** Application Support data charging projects & bundled offers (new data experience, broadband, WIFI, buckets, offers, promotions, repricing, handset bundles...,etc. ) end to end from Charging side, perform all activities related to project management, managing technical and business aspects of projects engagements including solution...