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Account Moderator

2 weeks ago

th of October City, Egypt Emdad Full time

Manage our online accounts to ensure accuracy, consistency, and compliance with company standards.
- Handle incoming orders and oversee the shipping process across all online accounts.
- Track account activities, respond to inquiries, and escalate issues when necessary.
- Coordinate with internal teams to maintain smooth operations and timely updates.
- Prepare regular reports on account performance and activities.

**Requirements**:

- Strong attention to detail and organizational skills.
- Good command of Microsoft Excel.
- Good communication skills in both English and Arabic.
- 1-2 years of experience in e-commerce or online account management (preferred).
- Ability to work under pressure and meet deadlines.