Metre de

2 weeks ago


New Cairo, Egypt Alira Full time

**About Us**:
We are opening one of New Cairo’s most elegant dining concepts, with a strong focus on exceptional guest experience. We are seeking a highly polished, confident, well-spoken **Maître d’** who understands luxury service and can lead a service team with excellence.

**Role Overview**:
The Maître d’ will be the face of the restaurant — welcoming guests, managing reservations, coordinating service, handling VIPs, and ensuring the dining room runs flawlessly.

**Responsibilities**:

- Welcome and seat guests with warmth and professionalism
- Manage reservations, table rotations, and waiting lists
- Supervise waiters, runners, bar, and host team
- Maintain premium service standards throughout the shift
- Handle guest complaints, VIP relations, and special requests
- Train new FOH staff on service etiquette
- Work closely with the kitchen for smooth service flow
- Ensure cleanliness, atmosphere, and service consistency

**Requirements**:

- 3+ years experience in fine dining hotels or upscale restaurants
- Excellent English; strong communication and presentation skills
- Confident, calm, elegant presence
- Excellent understanding of guest psychology & VIP protocol
- Leadership experience mandatory
- Experience with OpenTable/Resy/Reservation systems is a bonus

**Benefits**:

- Competitive salary + service charge
- Growth opportunities within the brand
- Training and development
- Highly supportive management structure

**To apply**:
Send your CV

Work Location: Remote