Senior Advisor, Sales Engineer Analyst

2 weeks ago


مصر, Egypt Dell Technologies Full time

Responsibilities:

- Deliver all Presales services to the field within defined SLAs and Quality measurements
- Act as a technical Anchor for the rest of the team
- Mentor more junior team members
- Be part of knowledge sharing and Training activities to more junior team members- Logging of requests in order to provide accurate tracking of cases around various Sales and Presales requests
- Escalation of problems when appropriate to Team Leader and Manager.
- Knowledgeable of services, solutions, and products to the Presales Field Inquiry topics include the features, functions, compliance, usage, configuration, and support of products, solutions, services and tools and utilities.
- Development of a wide range of technical hardware/software quotations and configurations, including full product specifications and pricing
- Perform technical configuration requests using configuration tools; address/resolve configuration issues.

Essential Requirements
- Bachelor's Degree in Computer Science, Information Systems, Mathematics, Statistics or related field
- 5+ years of experience in Presales or Technical Background
- Strong knowledge of midrange storage and/or Data protection system
- Good understanding of the sales cycle - presales role
- Very good communication skills
- 2nd European Language is a plus

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life - while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.



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