Claims Management Lead

2 weeks ago

Cairo, Egypt Allianz Full time

What you do
- Oversee the Claims Reconciliation Team, ensuring daily productivity and quality targets are set, monitored, and reported to the Manager and Heads. Prepare monthly management reports detailing reconciliation status (open and closed), including disputed and payable amounts, and highlight key findings and recommendations. Formulate and implement process improvements for reconciliation and other functions where discrepancies, such as adjudication errors, system errors, unclear rejection reasons, timeline issues, and technical errors, are identified. Facilitate coaching and feedback sessions with both internal and external stakeholders regarding reconciliation requirements. Conduct regular training and development sessions to enhance team skills and knowledge. Set performance goals, monitor team progress, and ensure high standards of reconciliation accuracy and efficiency. Develop and implement strategies to streamline reconciliation processes and improve efficiency. Ensure all reconciliation activities comply with internal policies, external regulations, and industry standards. Stay current with relevant regulations and ensure the team adheres to them. Other Ad hoc duties as requiredWhat you bring
- Bachelor’s degree in any Medical field, Finance, Business Administration, Insurance, or a related field preferred. Minimum of 5 years of experience in claims reconciliation, finance, accounting or a related field. Proven track record of managing and resolving complex claims issues. Strong analytical and problem-solving skills. Excellent attention to detail and accuracy. Proficiency in financial software and reconciliation tools. Strong communication and interpersonal skills. Ability to lead, motivate, and develop a team. Knowledge of relevant regulations and industry standards. Legally permitted to work in the country of operations. Hybrid working option available as per business requirements.

What we offer
Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.
[please translate into your local language]75015 | Customer Services& Claims | Professional | PG06 | Allianz Partners | Full-Time | Permanent

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