Technical Support Representative

The Technical Support Representative will play a crucial role in providing technical assistance and support to customers with a primary focus on technical and billing inquiries. This role involves troubleshooting. Technical issues, ensuring customer satisfaction, and effectively communicating with both technical and non-technical...

Job Title: Technical Support Representative **Job Description**: Key Responsibilities: - Troubleshoot and resolve technical problems efficiently. - Provide step-by-step guidance and clear communication. - Document customer interactions and solutions accurately. - Ensure a positive customer experience with every interaction. **Benefits**: Salary up to 15K...

Job Title: Technical Support Representative **Job Description**: USA Account note; night and over night shifts Key Responsibilities: - Troubleshoot and resolve technical problems efficiently. - Provide step-by-step guidance and clear communication. - Document customer interactions and solutions accurately. - Ensure a positive customer experience with...

**Votre rôle**: Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all...

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and...

Job Title: Technical Support Representative **Job Description**: USA Account note; night and over night shifts Key Responsibilities: - Troubleshoot and resolve technical problems efficiently. - Provide step-by-step guidance and clear communication. - Document customer interactions and solutions accurately. - Ensure a positive customer experience with...

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and...

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and...

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and...

To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux or similar certification is a plus. If you’re naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, we’d like to meet you. Ultimately, you will...