PMO & Transformation Lead - Ta
4 days ago
Responsibilities:
- Lead** “end to end” GBS transformation journey for TA, **from design to stabilization and business case realization**.** Engage closely with **key stakeholder across sector **and** **provide consistent and clear communication.
- Support the implementation of **Global systems & platforms impacting the TA portfolio**. Drive adoption of new technology/systems in delivery operations and sponsor related change management.
- Standardize and harmonize TA operations, SLAs, KPIs, governance across all **GBS and Local Business Services (LBS**) organizations within AMESA. Ensure standard stakeholder experience irrespective of the hub delivering the service
- Assure within TA HR Ops & SD team the implementation of appropriate **governance model, and ways of working** that provides necessary proactive visibility to stakeholders and delivers quality services inline with agreed standards and KPIs
- Lead **capability building** in delivery teams through formal methodological approach. Ensures robust skill building and onboarding plans are planned, delivered and refreshed timely.
- Institutionalize solid **knowledge management** mechanism with checkpoints/review mechanisms to drive robust process documentation agenda.
- Align the global strategy within HR Operations & Services Delivery and Global Process Owner for TA to drive global process standardization. Assess risks in the processes and institutionalize** controls** for efficiency.
- Build rigor on **Continuous Improvement** in service teams to Identify opportunities of **value creation** for stakeholders, enable prioritization and delivery.
Qualifications:
- Bachelor Degree or MBA (Business, HR)
- Overall 8-10 years of experience required in overall HR Core areas/processes in another CPG or manufacturing organization and/or within another large, global, matrixed environment. Within that, minimum 6-8 Years of Experience in core TA Delivery or COE
- Experience in consulting, contracting and influencing senior leadership in COE/HRBP Organizations
- Strong skills in End to End Project Management
- Languages: Fluent in English (Written & Verbal skills)
- Proven experience of driving agenda through wide range of stakeholders spread across multiple geographies would be preferable
- Six Sigma (At least yellow belt or green belt)
- PMP Certification (Project Management Professional)
- Experience of working in best in class TA, work in take, reporting tools
- Experience in Shared Services environment in the areas of Service Management & Continuous improvement will be an added advantage
- Process Re-engineering experience will be an added advantage
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