Servicenow Lead

**Company Description** It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent...

Müller's Solutions is seeking a highly skilled ServiceNow Platform Architect / Solution Architect to join our innovative team. In this role, you will utilize your extensive knowledge of the ServiceNow platform to design and implement advanced solutions that drive efficiency and improve client outcomes. Your expertise will be essential in collaborating with...

**About the role**: **Job purpose** The OBS IT department is in charge of decision-making information systems, serving Orange Business Services different line of businesses such as marketing, pre-sales, sales, production, after-sales services, and customer-service for both France and international domains. In this context, the **ServiceNow development Cairo...

**Votre rôle**: This position will be responsible for Continuous Improvement (CI), ServiceNow automation, and optimization within Cybersecurity Operations. The role focuses on enhancing ServiceNow workflows, automating manual processes, and integrating ITSM/ITOM functionalities to drive efficiency. Key responsibilities include customizing ServiceNow...

Overview: The Fleet Control Shift Lead - will be responsible for leading the team performance in monitoring and escalating any fleet driver's safety violations and report it immediately through system live monitoring & relevant communications channels. He will also summarize and analyze data to produce visual and graphical summaries, dashboards, and reports...

**ITSM Expertise**: - Lead the implementation, assessment, and auditing of ISO 20000-based IT Service Management Systems (ITSM). - Design, implement, and maintain ITSM frameworks aligned with ITIL standards. - Conduct service maturity assessments, gap analyses, and process improvements. - Develop and refine ITSM policies, procedures, and service management...

Overview: Job Overview: The position will lead a team responsible for all aspects of employee transactions for 10,000 Egypt, Saudi Arabia and UAE PepsiCo associates across associated and interfaced systems based out of the Cairo Capability Center. Major Responsibilities include: Deliver customer quality and budget targets; ensure high quality and efficient...

**Role Summary**: The Chief Architect is accountable for the end-to-end technical delivery of the CCC Technology & Operations transformation program. This role serves as the technical authority and design owner, responsible for shaping the integrated architectural vision across all CCC platforms and ensuring alignment with the business strategy. The Chief...

The **Managed Services Command Center Senior Problem Manager** is responsible for overseeing problem management processes within a high-availability IT environment. This role focuses on identifying root causes of recurring incidents, driving permanent resolutions, and improving IT service reliability. The Senior Problem Manager collaborates with...

The IT Service Delivery Manager (ITSDM) is responsible for ensuring the efficient and effective delivery of IT services to meet business needs. This role oversees service management processes, ensures high customer satisfaction, and aligns IT service delivery with organizational goals. The ITSDM works closely with internal teams, vendors, and stakeholders...