Customer Delivery Associate Pm vois

1 day ago

مصر, Egypt Vodafone Full time

**Role purpose**:
The Associate Project Manager provides project or programme support and administration function, to customer facing project, programme and managers, which enables the project or programme manager to deliver a wide range of customer facing solutions and services to our Enterprise customers.

The Associate Project Manager is customer facing for standard / simple end to end delivery with direct relationships with the customer.

**Key accountabilities and decision ownership**:

- Creates and executes project work, in a (virtual) cross-functional project team; plans and revises as appropriate to meet changing needs and requirements.
- Ensures responsibilities, activities and deliverables are clear and documented for each resource allocated to a project
- Ensures project documents are complete, current, and stored appropriately
- Document processes, create process descriptions and work instructions

**Core competencies, knowledge and experience**:

- 1. Governance & Reporting- Using appropriate Methodologies and Governance, to support the Project manager in delivering to Time, Cost and Quality. Must be able to assimilate multiple sources of information and report concisely to a range of stakeholders using appropriate methods.
- 2. Integration - Tools, Systems & Data- Ensuring the integrity and accuracy of the data set for the programme or project is maintained.
- 3. Business Skills and Attributes- Typically, 1-2 years of relevant experience in customer projects delivery in the ICT field.
- Experience of working in a challenging customer facing role, preferably delivery, with a good understanding of the process & procedures needed to deliver standard services.
- Understands key issues dominating the industry.
- Builds relationships across relevant areas of the business.
- Knowledge of a customer environment would be preferable but not mandatory.

**Must have professional qualifications**:

- Fluent english is a must
- C level Spanish /Italian/German is a plus
- PRINCE2 foundation is a must
- PMP Certificate is a plus
- Strong Microsoft Office Skills (PowerPoint, Excel, Word, MS Projects, Visio).
- Use project management tools to deliver a project including all project phases (Mobilization), Planning and Design, Implementation and Acceptance, and Closer
- Knowledge in financial related matters like budgeting, forecasting, controlling.

movewithus #_VOIS

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