Associate Customer Success Specialist
7 hours ago
**Customer Service/Support** **Location** - Giza, Egypt*** Job Title: Associate Customer Success specialist - French **Job Description**: The Associate Customer Success Specialist supports an existing customer base to cultivate and build strong customer relationships over the customer lifecycle while ensuring customer satisfaction and engagement. This role is responsible for developing an excellent level of product or service knowledge to support carrying customer questions and concerns. - Use contact search and productivity tools to verify contact information is accurate - Conduct health checks at agreed upon recurring intervals to gauge product satisfaction and value completion - Develop a level of product knowledge to speak intelligently to customers and address specific objections - Capture customers' product expectations, experiences, satisfaction, and likelihood of abandonment, "Voice of the Customer" - Initiate steps through appropriate communication channels to address customer concerns/roadblocks prohibiting satisfaction or product usage - Work with teams and management to promote a positive customer experience **Location**: EGY Cairo Egypt-Smart Village Building B2110 Language Requirements: French Time Type: Full time ** If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the **Job Applicant Privacy Notice for California Residents
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Associate Customer Success Specialist
2 weeks ago
مصر, Egypt PK Global Full timeJob Title: Associate Customer Success Specialist - German **Job Description**: **Job Purpose** The Associate Customer Success Specialist supports an existing customer base with a low to moderate level of complexity to cultivate and build strong customer relationships over the customer lifecycle, while ensuring customer satisfaction and engagement....
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Associate Customer Success Specialist
2 weeks ago
مصر, Egypt PK Global Full timeJob Title: Associate Customer Success specialist - French **Job Description**: The Associate Customer Success Specialist supports an existing customer base with a low to moderate level of complexity to cultivate and build strong customer relationships over the customer lifecycle, while ensuring customer satisfaction and engagement. Responsible for...
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Portuguese Speaking Associate Customer Success
2 weeks ago
مصر, Egypt PK Global Full timeJob Title: Portuguese Speaking Associate Customer Success Specialist **Job Description**: The Associate Customer Success Specialist supports an existing customer base to cultivate and build strong customer relationships over the customer lifecycle while ensuring customer satisfaction and engagement. This role is responsible for developing an excellent level...
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Customer Success Specialist
6 days ago
مصر, Egypt ArabyAds Full timeWe are looking for a Customer Success Specialist to help us improve the experience of our users. You will accomplish this by training and supporting our customers and resolving our customers’ pain points. - Analyzing customer issues, developing necessary actions, and ensuring optimal levels of customer satisfaction to provide appropriate support for the...
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Portuguese Customer Success Specialist
2 weeks ago
مصر, Egypt PK Global Full timeJob Title: Portuguese Customer Success Specialist **Job Description**: The Customer Success Specialist supports an existing customer base to cultivate and build strong customer relationships over the customer lifecycle while ensuring customer satisfaction and engagement. This role is responsible for developing an excellent level of product or service...
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Customer Success Specialist
2 weeks ago
مصر, Egypt GrubTech Full time**Who we are?** As the digital disruption of the F&B sector continues to build momentum and accelerate by the pandemic’s impact, the operators find themselves with archaic toolbox designed for traditional brick and mortar commerce. New business models born out of this transformation such as Cloud Kitchens and Virtual Brands have recently reached a...
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Customer Success Specialist
2 weeks ago
مصر, Egypt OTO Full timeHello from OTO, your passport to seamless shipping in the dynamic MENA landscape! As a multi-language, All-in-one Shipping Management Software, we're the navigational tool empowering e-commerce Stores and Omnichannel brands to dispatch their orders effortlessly through a vast network of 200+ shipping companies, both locally and globally. In the quest to...
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Customer Success Specialist
2 weeks ago
مصر, Egypt PK Global Full timeJob Title: Customer Success Specialist - German **Job Description**: The Customer Success Specialist supports an existing customer base with a moderate level of complexity to cultivate and build strong customer relationships over the customer lifecycle, while ensuring customer satisfaction and engagement. Responsible for developing an excellent level...
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Customer Success Specialist
2 weeks ago
مصر, Egypt PK Global Full timeJob Title: Customer Success Specialist - French **Job Description**: **Job Purpose** The Customer Success Specialist supports an existing customer base with a moderate level of complexity to cultivate and build strong customer relationships over the customer lifecycle, while ensuring customer satisfaction and engagement. Responsible for developing an...
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مصر, Egypt PK Global Full timeJob Title: Spanish Speaking Associate Customer Acquisition Specialist **Job Description**: The Associate Customer Success Specialist supports an existing customer base to cultivate and build strong customer relationships over the customer lifecycle while ensuring customer satisfaction and engagement. This role is responsible for developing an excellent level...
