Sales Operations Business Partner Sr Specialist

**We help the world run better**

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

**PURPOSE & OBJECTIVE**:
1. Their stakeholders’ success and feedback.

2. Increased productivity through adoption of standards (tools & processes).

3. Speed to execute through increased transparency and by sharing successes/learnings.

4. Be on top of the Cloud Renewals story (understanding the Customer Value Journey story)

**JOB DESCRIPTION**

Forecasting:

- Secure consistent and disciplined execution of FC practices
- Ensure a smooth, accurate and consistent running operation of the whole FC Process
- Support all levels cross organization to have consistent FC from individual AE until MD (MU
- level)

Deal Execution:

- Drive the use of EAS tools to have a strict opportunity planning, deliver right insight to direct Sales Management
- Create right insight in Win Loss, to better understand process and to driveway for improvement
- Position Global & Regional Sales Programs, to increase deal conversion
- Support Management to give right insight in deal execution process, look for optimization to increase conversion using quarter close process as per the franchise pillars.

Demand Management:

- Support in the DG process, to align different LoBs
- Deliver insights, where DG is needed and facilitate this via Planning
- Provide gap analysis to under key improvement areas in the MU pipeline
- Position tools to give Sales Management better insight in corrective actions to increase contribution per individual

Be that Trusted Advisor:

- Deliver as a trusted advisor and partner to the business with respective credibility and influence from strategy to execution.
- Fully understand core requirements and business implications to strategically advise on senior management decisions.

Enablement:

- Enable business and sales stakeholders to leverage, adopt, and adhere to defined core processes or tools.
- Lead, influence, and champion best processes and behaviors to re-enforce accountability for smooth end-to-end process execution.

Collaboration:

- Actively contribute and motivate the one team spirit. Showcase successes, learnings, and best practices beyond internal borders or silos. Develop, coach, guide, and lead peers.

Application, Data, Reporting:

- Provide system and/or user support through guidance and trainings.
- Manage aspects of the deployment and maintenance of related infrastructure incl. governance and documentation.
- Ensure data stewardship - including projects for advanced simplification.
- Reporting - simplify and optimize reports or related infrastructure. Make consumption of reports accessible and relevant for senior leaders.

Cloud Renewals:

- Analyze renewals data and Cloud KPIs based on the annual operating plan, business goals and priorities, and team MBOs. Present actionable recommendations for business improvements based on these analyses to CSS leaders.
- Collaborate with CSS team on annual GTM planning activities including budget development, risk evaluation, and KPI setting. Provide support on GTM analysis and implementation for Customer Success Partners (CSPs).
- Operationalize and facilitate the renewals forecast process in partnership with the CSS Leaders. Drive the forecast cadence, data governance and data hygiene with responsible opportunity owners and field leaders. Follow up with opportunity owners, field leaders and other forecast stakeholders, including Cloud Renewal Center and Controlling, to resolve any issues in a timely way. Prioritize quarter-end closing specific activities. Update VET in accordance with global forecasting requirements and timelines.

**WORK EXPERIENCE**:

- 2-3 years of working experience, 1+ in Sales operations, Revenue Operations or related area;
- Fluency in English (Able to understand and communicate verbally and in writing)

**EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES**:

- Willingness to learn and able to adapt at a fast-paced environment.
- Able to work under pressure and meet deadlines.
- Have that positive vibe and able to work long extended hours, if required.
- Excel Smart, PowerBI, and other computing tools.
- Bachelor’s Degree or equivalent accreditation required.

**Bring out your best**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the uniqu