Coordinator Logistics

2 weeks ago


مصر, Egypt Talabat Full time

When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.

Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less

Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.

Role Summary/Overview

Role Scope
- Managing and reporting compliance breaches and exposures.
- Developing, implementing, and maintaining internal audit policies and procedures in accordance with Company guidelines.
- Reviewing all new products, systems, or processes to ensure compliance.
- Conducting ad hoc investigations into identified and reported risks.
- Supporting various departments by collecting and coordinating internal compliance data with auditors and various departments.
- Ensuring complete, accurate, and timely audit information is reported to Management and/or Risk Committees.
- Validating the cases raised by riders
- Responsible for Riders support in alignment with different stakeholders
- Handling for cases directed from the offline support
- Working on the Logistics coverage borders.
- Managing the Vendor coverage areas and keeping it updated frequently

Skills & Qualifications needed:

- Experience in logistics, operations support, Fleet operations.
- Organized, inquisitive, innovative problem solvers with the ability to perceive, understand and interpret facts quickly and precisely.
- Highly detailed oriented with analytical mindset.
- Advanced excel and data interpretation skills.
- Strong communication skills, both written and verbal.
- Professionals with solid time management skills, the ability to multitask and see the big picture.
- Diplomacy as a necessary soft skill.



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