Online Payments Lead

1 week ago

مصر, Egypt Orange Egypt Full time

**Purpose of the job**

Lead the E-commerce online payments plan & activities across all digital channels in cooperation with internal and external stakeholders.

**Duties and responsibilities**
- Lead & manage the operations and adoption of digital payments activities in collaboration with internal & external stakeholders.
- Increase the share of online payments Vs other channels
- Manage the integration and implementation with payment gateways
- Manage the commercialization and technical online payment solution projects with vendors & partner banks.
- Support customers with online payments issues in liaison with the Customer Care teams.
- Work closely with the digital teams to ensure efficient development, integration and implementation of digital payment solutions.
- Monitor and ensure the availability of digital products supporting online payments across digital channels.
- Conduct ongoing reporting & analytics to internal and external stakeholders on Digital payments performance.
- Create new innovative dashboards to support the management with business intelligence & decision making.
- Create and manage end-to-end processes & operations to ensure customers payments & financial settlements are managed in a timeline manner.
- Understand the market needs, articulate the business requirements & engage with relevant stakeholders; adding value to the digital payments Ecosystem.
- Define, lead & launch the digital payments agenda from a commercial perspective in accordance with adequate regulatory compliance.

**Team members management**
- Build, lead, manage, develop & coach team members who are responsible for Digital payments activities.
- Help establish a customer and result oriented culture within team members.
- Ensure accurate implementation of duties and tasks according to Orange policies and procedures.
- Ensure that all requests and actions are finalized within the predetermined SLAs.

**Job specification**

**Education**
- Bachelor degree from a well reputable university in one of the following fields: Engineering, Business, Economics, Accounting

**Experience**
- 0-2 years of experience in a relevant digital banking field
- Experience in the Banking or Telecom sector
- Strong background in Fintech

**Skills and Abilities**
- Fluent English and Arabic is a must.
- Ability to work in a fast-paced, dynamic environment, handling multiple concurrent
- Excellent communication & interpersonal skills
- Strong knowledge of the Digital Payments baking & telecom regulations
- Strong knowledge of Digital Payments & Mobile Money analytics
- Strong financial & budgeting skills
- Project management skills.
- Excellent presentation skills
- Customer Oriented
- Ability to work under pressure

**Contract**:
Regular

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