Training Specialist, Customer Connection Customer

**The role of a customer experience (CX) specialist is to ensure that the telesales/customer service agent follows a buyer-centric approach and delivers a smooth, unfragmented and consistent customer experience across all touchpoints and at all stages of the customer journey. A customer experience specialist is responsible for keeping track of customer...

**Hiring Fluent English Speakers (Customer Service Specialists)** - NET salary 8000EGP - Transportation Provided - Social and medical insurance - 1K overnight allowance - chance to be promoted after 6 months and free training course **Requirements**: - Grads and drop outs - ready to start - rotational shifts with a door to door transportation for females -...

Hello from OTO, your passport to seamless shipping in the dynamic MENA landscape! As a multi-language, All-in-one Shipping Management Software, we're the navigational tool empowering e-commerce Stores and Omnichannel brands to dispatch their orders effortlessly through a vast network of 200+ shipping companies, both locally and globally. In the quest to...

We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. **Responsibilities** - Act as Single Point of Contact to...

Founded in 2018, MaxAB is a rapidly growing food and grocery B2B e-commerce and distribution platform that serves a network of traditional retailers (mom-and-pop stores) across the MENA region. Using proprietary technology, MaxAB offers a transformative pull-driven supply chain and a tech-product that empowers both traditional retailers and suppliers. MaxAB...

**Customer Service/Support** **Location** - Giza, Egypt*** Job Title: Senior Customer Success Specialist (Quality Analyst) **Job Description**: The Senior Customer Success Specialist supports an existing customer base with a moderate to high level of complexity to cultivate and build strong customer relationships over the customer lifecycle, while...

Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...

**Customs Senior Specialist** The Customs Senior Specialist will take care of different customs compliance matters for the Siemens entities and supporting the implementation of Siemens’ internal tools. Also, he will be liaising closely with local finance, accounting, and tax teams as well as customs clearance brokers. This will include: - Support the...

Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and reach out to provide...

offshore Customer service for Various projects excellent English language HI-Connect Company, established in 2008, is a fast growing technology company in the Egyptian market that offers wide range of services for its customers. The Health Insurance Organization in corporation with the top Telecommunication and Information Technology companies in the...