Channel Team Lead, Channels Relationship Management

2 weeks ago


مصر, Egypt Souq.com for E-Commerce LLC Full time

Experience managing teams
- Experience with planning, performance metrics, and process improvement

Job summary
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers

We're seeking Team Lead for our Delivery Stations. In this role you will be responsible to expand and manage operations for a new delivery channel, people and performance management and driving the operational plan.

Key job responsibilities
- Ensure that all DSPs are receiving their payments on time.
- Dive deep into DSP's disputes on a route level to ensure that the right amount has been billed.
- Follow up on all stakeholders and release any bottlenecks in the payments process.
- Coordinate with DS teams to validate and reconcile number of routes received before issuing the invoices on a weekly basis.
- Report the on time payments status for the network and bridge gaps if needed.

A day in the life

**Core Job Fundamentals**:
Monitoring performance of the program daily
Action plan to achieve the program targets
Managing ramp ups/scouting
Tracking program payment cycle
Preparing daily performance summary

**Internal stakeholders**:
Program POC
DS Manager
DS Team Leaders
Fleet Supervisor
Procurement
Payment Team
Learning Ambassador

Cairo, EGY
- Experience in logistics
- Experience with data analysis


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