Senior Service Architect

5 days ago

مصر, Egypt Orange Business Services Full time

**About the role**:
Your role as a Microsoft Teams Architect will be to provide expertise on Microsoft Teams voice and video features, endpoints and ecosystems, to build and deliver these solutions to our customers, and provide support to our operations.

As part of our team of engineers, you will:

- Provide expertise, architecture, engineering related to Microsoft Teams Unified Communications technologies
- Evaluate voice and video features, ecosystems and integrations in our labs, deliver studies and overviews, lead technical discussions and share this expertise within OBS
- Advise presales on design and technical choices, help our customers transition to Teams and adopt new UC technologies
- Design bespoke solutions for our customers, produce documentation (HLDs, LLDs, configuration guidelines), validate the solutions end-to-end, train operations
- Contribute to the development of OBS portfolio around Microsoft Teams as a technical expert during Proof of Concepts, agile projects or TTM projects
- Work closely with Microsoft and partners (Audiocodes, Ribbon, Polycom ) to get expertise and evaluate solutions during previews, beta phases, workgroups

**About you**:

- Experienced engineer in Microsoft Unified Communication & Collaboration Technologies: Office 365, Microsoft Teams, Skype for Business
- Experience in designing/implementing complex Voice or Unified Communication services architectures
- Hands on Experience with voice technologies: SIP, QoS, SBC, Codecs, Voice and general IPT. Experience with configuring and troubleshooting Audiocodes/Ribbon SBCs, Analog Devices.
- Familiar with infrastructure and hosting: networking, routing, DNS & DHCP, VM, security, compliance, public cloud infrastructures (Azure)
- Voice and video vendor skills such as Polycom, Cisco, Audiocodes awareness and understanding
- Analytic mind, strong capacity to discover and learn new technologies, and share with others
- English (Written, Spoken) is mandatory
- French would be a big plus

**Additional information**:
The _Enriched Interactions and Collaboration_ Business Unit is providing Unified Communications solutions based on Microsoft Teams technologies and associated ecosystems to the enterprise customers of Orange Business Services, worldwide. Within the _Enriched Interactions and Communications_ business unit, the _Services and Products Development_ department is in charge of the engineering of these offers sold by Orange Business Services.

**Department**:
Orange Gbl Sol for Business

**Contract**:
Regular

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