Product Configuration Expert

Egypt (Cairo)
- Information Technology
- Hybrid
- Experienced Professionals

**Department**: Digital Employee Platform

**Location**: Egypt, Cairo.

**Product Configuration Expert**: the key player in analyzing the business requirement, writing technical & functional specifications, proposing solution design and configuring the system to deliver an E2E product that meets business expectations. He/ She ensures long term solution design stability, maintainability, compliance & data integrity according to the CCH landscape & standards.

**YOUR KEY RESPONSIBILITIES**:

- Product Lifecycle & Roadmap Mgmt:

- o The configured epics & features deliver value, meet business objectives and support the product’s roadmap
- o Contribution to the product lifecycle (from conception to retirement / innovation, new capabilities, continuously improving usability & performance), to the product’s vision, roadmap, backlog and epic / feature prioritization.
- o Follows the product / feature releases of technology platform(s) used. Active member of selected vendors’ user communities (e.g. external communities of WD, CSOD, Viva); Proactively identify use-cases for the new technologies, new features of technology platforms used
- Development & Configuration:

- o Backlog is always up to date for the product.
- o Features defined reflecting functionalities to be delivered, and features are turned into user stories; User stories defined.
- o Configuration to deliver features & stories are aligned with Architects, product technical and functional documentation in place
- o Architect’s input incorporated into sizing of user stories; Quality of sizing / effort estimation improves sprint by sprint
- User Interaction & Visual Design:

- o User stories delivered per sprint plan.
- o Align solution UI/UX aspects with an expert/vendor, align UI/UX proposals with product owner Business stakeholders as well as Countries, plan A/B testing when appropriate
- o Understands drivers of software usability; uses the best-practice usability check-list during configuration and the configured solution comply with usability best practices
- o Feedback continuously obtained via sprint demos, and it is incorporated into the final feature solution
- o DevOps mindset is across all agile teams
- Quality Assurance & Testing [Mariana Andrea to extend]:

- o Quality gates established
- o All quality gates passed (e.g. user story testing in test environment, test cases are linked to user stories, failed test retested)
- o Built-in quality mindset demonstrated, peer reviews utilized
- Release Management:

- o Product improvements released reliably.
- Platform Service Resolution [Angel & Bratan to review]:

- o Business continuity
- o System availability
- o Level 3 (L3) incidents resolved within SLA

**ARE THESE YOUR SECRET INGREDIENTS?**
- Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or a related field.
- Analyzing business requirements and ability to design solutions for relevant business processes
- Expert functional knowledge in the respective tech platforms including Cornerstone OnDemand (CSOD).
- its integration to other platforms and interface specification,
- data structures, data exchange, data consistency and reporting
- E2E configuration and customizing of respective solutions, including documentation
- Testing, release management, go-live preparation and support
- Strong understanding of SAFe, agile delivery frameworks special focus on Customer centricity, Design Thinking, DevOps, developing in cadence
- Effective communication, collaboration and influencing/negotiation skills
- Curiosity: Desire to understand the business and its processes in depth
- Detail-Oriented: Ensuring accuracy in requirements and documentation
- Fluent in English, with strong written and verbal communication skills.

**ABOUT YOUR NEW TEAM**:

- We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.
- We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.
- We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.
- And although we have so much to be proud of, we always stay humble. We believe the real magic happens - for us and for you - when we OPEN UP.

**AT COCA-COLA HBC, DIVERSITY HELPS US THRIVE**
- At Coca-Cola HBC, we are an