Customer Service Supervisor

2 weeks ago

مصر, Egypt inDrive Full time

Egypt, Cairo
- Office
- Shift work
- Middle
- Now we are looking for a Customer Service Supervisor, who will be responsible for the MENA region. If you have supervisory experience in Customer Service we are waiting for your CV

**Tasks and duties are to**:

- Helping and solving appeals of users;
- Translation of texts;
- Training and hiring new agents;
- Supervise and monitor the activities of agents;
- Control the compliance of agents with production discipline;
- Prepare reports on the quality of work;
- Answering questions from staff and providing guidance and feedback;
- Devise ways to optimize procedures and keep staff motivated.

**You will be a good fit for our team if you**:

- Developed communication skills;
- Fluent in Arabic, and English;
- Knowledge Russian language would be an advantage;
- Competent verbal and written communication;
- The initiative, independence, focus on the result, the ability to bring things to a close;
- Ability to work with large amounts of information, multi-tasking;
- Organizational skills;
- Management skills;
- Friendliness, tactfulness, and resistance to stress;
- Assiduity, patience;
- Work experience in a similar position;
- Willingness to travel.

**What do we offer**:

- The probation period for 3 months;
- Initial training;
- Working hours: shift work from 8:00 am to 8:00 pm and 8:00 pm to 8:00 am, 2 days on and 2 days off.
- We offer you all the conditions for professional and personal growth with a rapidly growing tech company.- Your resume will be considered within 14 calendar days from the date it was received. If your experience meets the requirements of our company, we will contact you.- If you receive no feedback it means that currently there are no suitable vacancies for you.

  • Customer Service Officer

    1 week ago

    مصر, Egypt Majid al Futtaim Properties Full time

    Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...

  • Customer Service Officer

    2 weeks ago

    مصر, Egypt Majid Al Futtaim Full time

    Majid Al Futtaim Properties invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, and Hospitality pioneer across the Middle East, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the...

  • Customer Service Officer

    2 weeks ago

    مصر, Egypt Majid al Futtaim Properties Full time

    Majid Al Futtaim Properties invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, and Hospitality pioneer across the Middle East, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the...

  • Customer Service Supervisor

    1 week ago

    مصر, Egypt German University in Cairo Full time

    **Responsibilities**: - Supervising the Customer Service staff on their daily responsibilities. - Following up on received complaints & corresponding to sender. - Ensures adherence to GUC policies & values through monitoring and coaching staff. - Communicating with other departments to facilitate problem solving. - Providing staff with updated received...

  • Supervisor Lounge Services

    7 days ago

    مصر, Egypt Staff Arabia Full time

    Excellent Vacancies in Cairo Airport Premium Lounge Premium Lounge in Cairo Airport requires experienced & talented calibers for its premium lounge to fulfill the following position: - Supervisor Lounge Services Main Requirements: Supervisor Lounge Services - Bachelor degree is a must - Minimum 5 years’ experience in hospitality related industry. -...

  • Service Supervisor Ii

    1 week ago

    مصر, Egypt Halliburton Full time

    We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...

  • Service Supervisor Iii

    1 week ago

    مصر, Egypt Halliburton Full time

    We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...

  • Customer Service Representative

    2 weeks ago

    مصر, Egypt Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across...

  • Customer Service Representative

    17 hours ago

    مصر, Egypt Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Service Supervisor I

    2 weeks ago

    مصر, Egypt Halliburton Full time

    We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...