Account Manager

5 days ago


القاهرة, Egypt koinz Full time

Koinz is a dynamic well-established startup revolutionizing the food and beverage industry through innovative technology solutions. We drive customer engagement and loyalty through a combination of points, discounts, and promotions while generating multiple revenue streams including commissions on orders, payment gateway fees, and store subscriptions.

Our Account Management team owns and manages our F&B relationships. Our Account Manager will operate as the point of contact for our partner restaurants to provide them with the best support to help them grow by developing and maintaining long-term relationships with the assigned partners.

**What you will be working on here in Koinz**:

- Serve as the lead point of contact for all clients while building and nurturing trusted, long-lasting relationships.
- Collaborate with our sales, advertising, and product development teams to ensure the client is served appropriately.
- Contribute to overall client satisfaction and maintain a positive customer relation by promptly answering all their queries.
- Develop strategies to grow existing accounts and ensure quality and cost-effective services.
- Gain a deep understanding of the clients' needs and what they expect from our company.
- Develop tactics that will deliver the most appropriate products or services.
- Use your outstanding communication skills to present to and influence key stakeholders in our company and with clients.

**What you will need to fit in this position**:

- Have a bachelor's Degree.
- Have 2- 4 years of account management experience in a relevant industry.
- Good knowledge of the F&B industry.
- Background in KSA market is a plus.

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