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Cash Management Officer

2 weeks ago

مصر, Egypt Shell Full time

**The Role**:
**Job Purpose**:

- Ensure seamless delivery of credit risk management activities in debt collection and recovery.
- Ensure optimization and process improvements of receivables within Credit compliant policies and framework

**Where you fit In**

Very resilient and hardworking with meticulous attention to details and outstanding follow-up skills. Excellent communication skills with peers and internal and external stakeholders. Wise ability to set priorities and manage time effectively assuring no deadlines are missed. working with the full team of Shell Lubricants Egypt being in the finance in addition to engage with distributors, key customers, and partners.

**What’s the role?**

**Main accountabilities**:
Responsible for the efficient and effective management of credit risk and drive all key related collection and recovery activities with operational excellence.
- Keep tracking of outstanding receivables and plan the course of action to recover debts
- Locate and contact debtors while build trust with debtors
- Negotiate payoff deadlines and payment plans
- Handle customers' disputes and complaints regarding outstanding balances
- Identify gaps in the system and recommend solutions and update account status and database regularly
- Coordinate timely with internal and external stakeholders to ensure all disputes/unpaid debts on customers’ accounts are resolved/paid
- Recommends write-offs and adjustments to account when appropriate
- Preparation of the documentation and initiation of the provisioning process
- Comply with local legislation requirements when legal action is unavoidable
- Processing and monitoring of special legal cases in collaboration with legal
- Ensure full compliance with Global Downstream Credit Policy, Operational Credit Manual, Financial Controls Framework, Group Records Management

**Interfaces**:

- Debt Collection and Recovery Advisor interfaces across relevant classes of business
- Provide advice to external counterparties or customers where relevant. Customer business and commercial knowledge, particularly with high risk/strategic customers.
- CBC, Customer operations and Internal Legal

**What we need from You**
- Requires strong levels of communication skills and to maximize the commercial opportunities.
- Skill to assess industry and external market risks and support sales/business (currency crisis, debt crisis, etc)
- Ability to provide innovative and practical financing solution to support business to grow profitably with knowledge of banking infrastructure.
- Possess strategic thought processes to be able to design and implement IPP digitalization and growth strategies which involve internal/external stakeholders.
- Demonstrate tact and diplomacy when resolving issues, addressing concerns directly with the individual(s) involved.

**Professional competency**
- Credit management will provide the opportunity to hone skills collaboratively with other classes of business and related parts of Finance.
- Working with senior Finance and Business stakeholders.
- Driving the efficacy of the migrations of activities to operations and business - Leveraging automated credit technologies to further drive speed of delivery stakeholders.

**Company Description**

Shell Egypt offers a portfolio of capacity building programs for Egyptian community targeting youth at high school, university, and fresh graduates’ level up to middle management level. The Programs include different offerings in STEM Education Like NXplorers Program, Shell Eco Marathon, Imagine the Future, in addition to its flagship entrepreneurship program Intilaaqah.

**An innovative place to work**

There’s never been a more exciting time to work at Shell.

Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future - whether by investing in oil, gas, and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.

**An inclusive place to work**

To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment - one where you can express your ideas, extend your skills, and reach your potential.
- We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.

**A rewarding place to work**

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help t