Account Advisor
6 days ago
Company Description
RAYA Customer Experience (RAYA CX) provides next-generation BPO and customer experience management for clients across various industries. Since 2001, RAYA CX has been the preferred partner for customer service, technical support, and global services for Fortune 1000 companies in North America, Europe, the Middle East, and Africa. RAYA CX delivers integrated business process outsourcing solutions from highly skilled labor markets, supported by advanced technology and robust strategies, with a focus on continuous improvement and innovation.
Role Description
This is a full-time on-site role for an Account Advisor, located in Cairo. The Account Advisor will be responsible for managing client accounts, ensuring customer satisfaction, and addressing various client needs. Daily tasks include providing excellent customer service, analyzing customer data, communicating effectively with clients, and ensuring that their issues are resolved promptly and efficiently.
Qualifications
- Strong skills in Customer Satisfaction and Customer Service
- Proficiency in Analytical Skills
- Experience in Account Management
- Excellent Communication skills
- Ability to work on-site in Cairo
- Relevant work experience in customer service or account management
- Bachelor's degree in related field is a plus
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