French Tour Operator

7 days ago

Cairo, Cairo, Egypt Voyageurs Full time 40,000 - 50,000 per year

Voyageurs is one of the premier Tour Operator in Egypt. Specializing in the French, Canadian & British markets. We offer a range of comprehensive travel services, including guided tours, flight booking, hotels booking and transportation. With a commitment to excellence and a passion for personalized travel experiences. Our team of travel experts has years of experience in planning and executing travel itineraries for clients all over the world.

Responsibilities

Key Responsibilities:

  • Handle hotel bookings and ensure accuracy of all reservation details.
  • Follow up on hotel and service payments to ensure timely processing.
  • Arrange restaurant reservations as required for client itineraries.
  • Send reviewed files (transfers) to branches or partner offices after completing all checks.
  • Manage contracts with restaurants and hotels, including negotiation and renewal.
  • Follow up on uploading and entering all files into the system.
  • Handle client issues when needed and ensure proper follow-up until resolution.
  • Arrange tour guide bookings for programs and excursions.
  • Search for and hire new tour guides to meet operational needs.
  • Conduct interviews with sales teams and hotel reservation staff for contracting and follow-up purposes.
  • Review client file invoices to ensure accuracy.
  • Monitor the process of invoice transfers and ensure correct documentation.
  • Visit restaurants and hotels to assess their suitability for clients and proceed with contracting if needed.
  • Receive and confirm new reservations from various sources.
  • Coordinate with employees working in external locations to ensure smooth operations.
  • Provide support to the Movement Department when required.
  • Assist the Concierge Team as needed to ensure high service standards.
  • Review the movement sheet and verify its accuracy against the transfer details.

Qualifications

  • Bachelor's degree in Tourism, Hospitality, Business Administration, or a related field.
  • Excellent command of French (spoken and written).
  • Proven experience as a Tour Program Organizer / Tour Operator in reputable travel agencies.
  • Strong background in handling reservations, operations, contracting, and client coordination.
  • Solid communication and problem-solving skills with the ability to handle urgent issues professionally.
  • Strong organizational skills and attention to detail.
  • Ability to work under pressure and manage multiple files simultaneously.
  • Age not exceeding 40 years.

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