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About Us:

We are opening one of New Cairo's most elegant dining concepts, with a strong focus on exceptional guest experience. We are seeking a highly polished, confident, well-spoken Maître d' who understands luxury service and can lead a service team with excellence.

Role Overview:

The Maître d' will be the face of the restaurant — welcoming guests, managing reservations, coordinating service, handling VIPs, and ensuring the dining room runs flawlessly.

Responsibilities:

• Welcome and seat guests with warmth and professionalism
• Manage reservations, table rotations, and waiting lists
• Supervise waiters, runners, bar, and host team
• Maintain premium service standards throughout the shift
• Handle guest complaints, VIP relations, and special requests
• Train new FOH staff on service etiquette
• Work closely with the kitchen for smooth service flow
• Ensure cleanliness, atmosphere, and service consistency

Requirements:

• 3+ years experience in fine dining hotels or upscale restaurants
• Excellent English; strong communication and presentation skills
• Confident, calm, elegant presence
• Excellent understanding of guest psychology & VIP protocol
• Leadership experience mandatory
• Experience with OpenTable/Resy/Reservation systems is a bonus

Benefits:

• Competitive salary + service charge
• Growth opportunities within the brand
• Training and development
• Highly supportive management structure

To apply:

Send your CV

Job Type: Full-time

Work Location: Remote