People Experience Associate
1 day ago
Department: People Experience
Employment Type: Full Time
Location: Egypt
Reporting To: Hadeel Barakat
Description
Role Overview:
To support and execute HR operational processes efficiently and accurately across the employee lifecycle, ensuring a smooth experience for employees from onboarding to offboarding while maintaining compliance with internal policies and local labor and social insurance regulations.
Key Responsibilities Key Responsibilities:
- Manage the onboarding and offboarding processes end-to-end, including documentation, system access, coordination with internal teams, and ensuring a smooth employee transition experience.
- Handle all employment documentation and updates, including contracts, contract renewals, employee status changes, and official HR letters (salary, employment, bank, visa support, etc.).
- Administer and follow up on social insurance processes (Form 1 and Form 6), ensuring timely registration and removal, compliance with legal obligations, and maintaining proper documentation.
- Oversee the medical insurance process including employee enrollments, dependents' updates, claims follow-up, and regular coordination with the insurance provider.
- Maintain and update employee records in both physical and digital formats, ensuring data accuracy, consistency, and confidentiality.
- Monitor and manage employee leave balances, and address related inquiries in coordination with relevant stakeholders.
- Respond to ad-hoc HR operational needs, support internal audits and reporting, and contribute to process improvement initiatives to enhance efficiency and employee experience.
Skills, Knowledge and Expertise
Qualifications:
- 1–2 years of HR experience, preferably with a focus on HR operations.
- Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
- Proficient Knowledge of labor laws and regulations.
- Strong interpersonal and emotional intelligence skills.
- Excellent communication (written and verbal), documentation, and problem-solving abilities.
- Highly organized with attention to detail and strong follow-up skills.
- Ability to work in a fast-paced, collaborative environment while maintaining a people-first approach.
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