Senior Administrative Officer

1 day ago

Egypt Green Figure Technique Full time

Job Summary

We are looking for a highly organized and professional Senior Administrative Officer with strong experience in Customer Portals Management and Registration, CRM/ERP systems, and collections. The ideal candidate is a strong multitasker, confident communicator, and able to work independently in a fast-paced, remote environment.

Key Responsibilities

  • Manage and maintain customer portals, including company registration, profile updates, compliance documents, and renewals
  • Handle portal submissions, tracking, approvals, and follow-ups with clients and authorities
  • Manage CRM and ERP systems (data accuracy, follow-ups, reporting)
  • Support collections, invoicing follow-ups, and payment coordination
  • Prepare professional correspondence and reports in English & Arabic
  • Coordinate with sales, finance, and operations teams
  • Track deadlines, tasks, and commitments independently
  • Ensure confidentiality and accuracy across all administrative activities

Experience

  • 5+ years of experience in administrative, operations, or office management roles
  • Proven experience in customer portals management and registration
  • Strong working knowledge of Microsoft Office Suite & CRM systems
  • Fluent in English & Arabic (written & spoken)
  • Excellent communication, organization, and follow-up skills
  • Demonstrated customer service skills with professional phone etiquette abilities
  • Prior experience in technology companies is advantageous but not required
  • Familiarity with tasks such as data entry, filing, proofreading, & calendar management
  • Ability to manage multiple priorities with minimal supervision
  • High attention to detail and professional business etiquette
  • Comfortable and able to work remotely

What We Offer

  • Fully remote position
  • Professional, fast-growing work environment
  • Regional and international exposure
  • Competitive salary based on interview and experience

This role is perfect for a proactive individual who thrives in a remote work environment and is committed to delivering exceptional administrative support.

Please send your CV with a brief summary of your experience in portal management, CRM/ERP systems, and collections.

Job Type: Full-time

Pay: E£20, E£30,000.00 per month

Application Question(s):

  • Which CRM and/or ERP systems have you used before? (Please specify names.)
  • How would you rate your English proficiency? (from 1 to 10)

  • This role requires daily communication in English and Arabic. Are you fluent in both (spoken & written)? (Yes - No)

  • ave you communicated directly with international clients in English (email or meetings)? (Yes - No)

  • Do you have experience in collections and payment follow-ups? (Yes - No)

Experience:

  • administrative or operations: 4 years (Required)

Work Location: Remote

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