Patient Safety

5 days ago

Qesm El Maadi Cairo, Egypt Mersal Foundation Full time 30,000 - 60,000 per year

Company Description

Mersal Foundation is a health charity founded in 2015, serving Egyptian and non-Egyptian patients in need without discrimination, while adhering to a strict code of ethics and safeguarding patient privacy. The organization operates five branches in Cairo and Alexandria and partnerships with a network of medical professionals and facilities. Mersal offers direct health care, including oncology, physiotherapy, psychiatry, and speech clinics, and conducts campaigns to address specific health issues, such as cochlear implants for children. It is also completing its patient accommodation facility in Cairo for individuals receiving treatment without housing options. With a record of significant growth and trust in donations, Mersal is driven by a national and regional expansion vision.

Job Description

  • Implement Quality Standards
  • Ensure adherence to national and international quality standards (e.g., JCI, GAHAR, ISO) across all departments.
  • Monitor Key Performance Indicators (KPIs)
  • Track and analyse quality indicators related to patient safety, clinical outcomes, and service efficiency.
  • Conduct Internal Audits
  • Perform regular audits and inspections to identify areas for improvement and ensure compliance with policies and procedures.
  • Support Accreditation Processes
  • Prepare documentation and coordinate activities related to healthcare accreditation and licensing.
  • Incident Reporting and Analysis
  • Participate in the investigation of clinical and non-clinical incidents, and follow up on corrective and preventive actions.
  • Quality Improvement Projects
  • Lead and support quality improvement initiatives in collaboration with various departments.
  • Train and Educate Staff
  • Deliver training sessions and workshops on quality standards, patient safety, risk management, and reporting tools.
  • Prepare Reports and Presentations
  • Compile quality-related data and present findings to hospital leadership and relevant committees.
  • Develop Policies and Procedures
  • Assist in the development, review, and update of hospital policies, protocols, and standard operating procedures.
  • Enhance Patient Safety Culture
  • Promote a culture of continuous improvement, safety, and patient-centered care across the organization.

Job Requirements

  • Must hold a Bachelor's degree in Pharmacy, Medicine, or Dentistry.
  • Minimum of 1 year of experience in a hospital or healthcare quality-related role.
  • Must hold a recognized qualification in quality, such as:
  • Hospital Quality Diploma
  • Total Quality Management (TQM)

  • Certified Professional in Healthcare Quality (CPHQ)

  • Strong understanding of healthcare standards and accreditation requirements (e.g., JCI, GAHAR).

  • Excellent analytical and reporting skills.
  • Ability to conduct audits, analyze KPIs, and implement improvement plans.
  • Effective communication and coordination across clinical and non-clinical teams.
  • Proficiency in Microsoft Office and quality management tools.

Working condition

  • Job Type: Full time
  • Working Hours: 8 hours per day

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