Business Operations Associate

1 week ago

Alexandria, Alexandria, Egypt eSpace Full time

Responsibilities:

  • Lead Generation and Qualification

  • Monitor lead generation tools to identify potential prospects.

  • Filter leads from various channels and conduct initial qualification.
  • Document lead details, including size, industry, and alignment with eSpace s targeted services.

  • Proposal Development Support

  • Assist in preparing RFP/RFI responses by gathering necessary information and coordinating with relevant teams.

  • Support the sales team in developing business proposals and sales pitches.
  • Contribute to the creation of technical and financial proposals.

  • Market Research

  • Conduct market research to update competitor analysis and identify trends.

  • Provide insights on market demands to align service offerings with client needs.

  • Brand Management

  • Ensure brand consistency across all communication channels.

  • Collaborate with the marketing team to enhance eSpace s brand image.

  • Collaboration with Teams

  • Work closely with sales and pre-sales teams to support customer acquisition efforts.

  • Contribute to customer success initiatives by addressing client needs proactively.

  • Reporting and Documentation

  • Maintain updated records of marketing materials, proposals, and competitor analysis.

  • Provide regular reports on lead generation activities and outcomes.

  • Content Creation and Management (20%)

  • Develop and distribute engaging content across various channels (e.g., social media, email campaigns, website).

  • Maintain a content calendar to ensure timely and consistent messaging.
  • Create marketing collateral such as brochures, infographics, and case studies.
Desired Candidate Profile

Qualifications:

  • Bachelor s degree in business administration, Marketing, or a related field.
  • 2+ years of experience in business support or a similar role within a commercial or sales environment.
  • Strong knowledge of content creation tools and CRM systems.
  • Excellent English communication skills (written and verbal).
  • Proficiency (Word, Excel, PowerPoint) and familiarity with marketing tools, Microsoft Office, and Google Workspace.
  • Strong organizational skills with attention to detail.
  • Ability to multitask and work collaboratively across teams.
  • Understanding of commercial functions such as sales cycles, lead generation, customer retention, and renewals.
  • Strong analytical skills for market research and competitor analysis.
  • A creative mindset for developing engaging content aligned with the brand strategy.
  • Proactive approach to problem-solving and supporting cross-functional teams.

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