QA & Product Support Specialist
2 weeks ago
We are looking for a QA & Product Support Specialist to work closely with our Product Team to ensure the quality, reliability and user-friendliness of Yalla Plus products
Key Responsibilities:-
1- Execute manual testing for new features, bug fixes and product releases
2- Identify, document and report bugs or inconsistencies with clear reproduction steps
3- Conduct regression testing across platforms (web, mobile, POS)
4- Collaborate with developers to clarify issues and ensure timely resolution
5- Validate UI/UX flow and ensure the product meets usability standards
6- Act as a communication bridge between Product, Tech, Sales, and Support teams
7- Assist in writing product documentation, release notes and feature checklists
8- Support the Product Manager in coordinating sprints, timelines, and deliverables
9- Help define and refine QA processes and testing guidelines
10- Contribute to enhancing product stability, performance and customer experience
Requirements:-
1- At least 1 to 3 years of experience in QA, Product Support or similar roles (MUST)
2- Experience with SaaS or F&B technology platforms (POS, QR menus, ERP) is a MUST
3- Strong understanding of manual testing methods and QA best practices
4- Familiarity with basic SQL, APIs or Postman testing
5- Understanding of Agile and Scrum processes
6- Excellent communication and documentation skills
7- An access to a personal laptop is a MUST
Why Yalla Plus? :-
1- Competitive salary package and more
2- Growth opportunity within the Product Management track
3- Exposure to the F&B tech landscape in the GCC region
Easy apply now Or share your CV
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