Web Hosting Engineer

24 hours ago

Cairo, Cairo, Egypt Link Datacenter Full time 50,000 - 100,000 per year

About LDC

Link Datacenter (LDC) is a leading cloud innovation specialist and managed IT services provider in the Middle East since 1996. With 20+ years of expertise in hosting and digital transformation, LDC delivers high-availability cloud, hosting, and managed services to enterprise, corporate, and SMB customers across the MEA region.

Job Description: Web Hosting Engineer

Responsibilities

  • Manage and support web hosting environments including shared hosting, VPS, and dedicated hosting.
  • Configure, monitor, and troubleshoot:
  • Web servers
    (Apache, Nginx, IIS)
  • Mail servers
    and hosting-related email issues
  • DNS services
    , domain configurations, and SSL certificates.
  • Maintain and administer hosting control panels such as
    cPanel, Plesk, WHM
    , and CloudLinux.
  • Handle performance tuning for hosted websites and applications.
  • Ensure hosting platform uptime, availability, and security.
  • Troubleshoot customer hosting issues including database connectivity, DNS misconfigurations, email delivery problems, and website downtime.
  • Monitor system performance and proactively identify hosting-related risks.
  • Coordinate with the infrastructure and cloud teams on server provisioning, scaling, and migrations.
  • Perform regular security audits, patching, and updates on hosting servers.
  • Support customer onboarding and migration from legacy hosting platforms.
  • Maintain documentation for hosting procedures and customer setups.
  • Provide Tier 2 technical support for hosting incidents and escalations.

Requirements

  • Bachelor's degree in Computer Science, Engineering, or related field.
  • 2–4 years of experience
    in Web Hosting or Server Administration.
  • Strong knowledge of:
  • Linux (CentOS/Ubuntu) & Windows Server
  • cPanel/WHM, Plesk, and hosting management tools
  • Web servers: Apache, Nginx, IIS
  • DNS management, domain setup, SSL, CDN
  • Email hosting (SMTP, IMAP, DKIM, SPF)
  • Experience with virtualization or cloud platforms (VMware, Azure, AWS) is a plus.
  • Understanding of MySQL/MariaDB basics (not DBA-level).
  • Familiarity with monitoring tools (Zabbix, Nagios, SolarWinds).
  • Strong troubleshooting and communication skills.
  • Hosting-related certifications are an advantage.

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