Front Desk Receptionist
3 days ago
Company Description
Dawi Clinics is a leading network of medical clinics established to provide comprehensive healthcare services for Egyptian families. By implementing international standards of care, Dawi Clinics is dedicated to offering high-quality medical services and innovative health programs. The clinics aim to create a supportive and patient-centered environment to ensure excellent healthcare experiences for all. Dawi Clinics continues to focus on delivering accessible and reliable healthcare solutions to meet the needs of the community.
Role Description
This is a full-time, on-site role for a Front Desk Receptionist located in Alexandria. The Front Desk Receptionist will be responsible for managing daily front desk operations, answering phone calls, scheduling appointments, and handling administrative tasks. The role also involves providing exceptional customer service to patients, addressing inquiries, and ensuring a welcoming and professional environment at the clinic.
Qualifications
- Strong phone etiquette and proficiency in receptionist duties
- Proficient in clerical skills, including data entry and record management
- Excellent communication and interpersonal skills
- Customer service skills to address patient needs and concerns effectively
- Organizational skills and attention to detail
- Proficiency in basic computer applications is a plus
- Previous experience in a similar role or in a healthcare setting is advantageous
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