Senior Java Software Engineer

7 days ago


Cairo, Cairo, Egypt Summit Technology Solutions Full time 90,000 - 120,000 per year

We are looking for a talented
Java Software Engineer
with solid hands-on experience in
IVR development
, particularly using
Avaya Orchestration Designer (OD)
. The ideal candidate will join our Development & Integration team and play a key role in building, enhancing, and supporting enterprise IVR solutions for major clients in the banking and telecom sectors.

Key Responsibilities

  • Design, develop, and enhance
    IVR applications
    using
    Avaya Orchestration Designer
    .
  • Integrate IVR flows with backend systems including
    core banking
    ,
    CRM
    , and
    middleware
    platforms.
  • Develop and maintain
    Java-based services
    supporting IVR functionalities.
  • Troubleshoot production issues and provide timely fixes and enhancements.
  • Collaborate with cross-functional teams on solution design, architecture, and performance optimization.
  • Ensure delivery of high-quality, scalable, and secure IVR applications.

Required Qualifications

  • Bachelor's degree in Computer Science, Software Engineering, or related field.
  • 3+ years of experience
    in IVR development (preferably Avaya).
  • Strong proficiency in
    Java
    and Spring frameworks.
  • Deep experience with:
  • Avaya Orchestration Designer (OD)
  • VXML, IVR call flows, CTI integrations
  • Web services (REST/SOAP)
  • Understanding of
    telephony protocols
    (SIP, RTP, VoiceXML).
  • Experience integrating IVR with backend APIs and databases.

Preferred Skills (Plus Points)

  • Experience with
    Avaya Experience Portal
    or
    Call Center platforms
    .
  • Familiarity with
    microservices
    ,
    Kafka
    , or
    middleware integration
    .
  • Knowledge of
    Linux
    ,
    Tomcat
    , and application deployment pipelines.
  • Strong problem-solving skills and ability to work under pressure.


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