Customer Service Agent

1 week ago


Cairo, Cairo, Egypt Dimofinf Operations Cent... Full time

Job Responsibilities:

  • Reply and respond to all Tickets on our System
  • Ability to diagnose and troubleshoot basic technical issues
  • Ability to provide step-by-step technical help, both written and verbal
  • Talk clients through a series of actions, either via phone, email or chat, until they ve solved a technical issue

Work Conditions :

  • Rotational shifts (9.00 AM to 5:00 PM from Office - 5:00 To 01:00 AM from Home)
  • Rotational Day Off (2 Days off).
  • Hybrid Model (Three days from Office & 2 Days from home)
  • Training one month paid

Company Benefits:

  • Career path
  • Medical and social insurance provided.
  • We work in software and web server hosting so you are gonna learn new things.
  • Healthy and friendly environment
  • Gaming Area to enjoy your break time
Desired Candidate Profile

Job Requirements:

  • At least 3 years of technical experience ex orange or WE or software/Hosting Company is preferable
  • Excellent problem-solving and communication skills
  • English level is at least very good
  • Sales experience is preferred


  • Cairo, Cairo, Egypt NSAS Avia Solutions Full time

    Aero Star Aviation Services – Hiring Open Days We are pleased to announce that our Hiring Open Days will be held from tomorrow, Tuesday (18 November 2025), until Thursday (20 November 2025).We are currently recruiting for the following position:Experienced Customer Service Agent (Traffic Agent)Role: Traffic agent delivering top-notch passenger...


  • Cairo, Cairo, Egypt RATP Dev Full time

    Customer Service AgentFixed-term contractFull-timeAt least 2 years of experience (Junior level)Bachelor degreeCustomer Service AgentCustomer Service AgentMissionJOB PURPOSE:The Customer Service agent is responsible for selling tickets/subscriptions, welcoming, advising customers and accompanying them during the purchasing process. Prospecting for customers...


  • Cairo, Cairo, Egypt Private sector Full time

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an English Customer Service Agent located in Cairo. The role involves delivering exceptional customer service, resolving inquiries, and addressing customer concerns effectively. The agent will also be responsible for maintaining a high level of customer...

  • Customer Service Agent

    13 hours ago


    Cairo, Cairo, Egypt Aura Communication Full time

    Company DescriptionAura Communication, established in 2012 in Cairo, Egypt, is a leader in delivering exceptional customer support solutions with over 800 employees. Specializing in Business Process Outsourcing (BPO), we offer tailored services to meet diverse client needs, including call centers, inbound and outbound support, and back-office services. With...


  • Cairo, Cairo, Egypt RATP Dev Mobility Cairo Full time

    Job PurposeThe Customer Service Agent is responsible for delivering high-quality frontline service to passengers by providing accurate ticketing support, travel information, and daily assistance within metro stations. The role supports ticket sales and subscriptions, guides customer movement, and ensures a positive passenger experience through effective...


  • Cairo, Cairo, Egypt ETISAL International Group Full time

    Company DescriptionETISAL International is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East, dedicated to delivering high value-based, innovative BPO services. We focus on providing customized solutions to meet each customer's unique business needs, enabling them to focus on their core operations and better serve...


  • Cairo, Cairo, Egypt RATP Dev Mobility Cairo Full time

    Job PurposeThe Customer Service agent is responsible for selling tickets/subscriptions, welcoming, advising customers and accompanying them during the purchasing process. Prospecting for customers and managing customer movements in front of the sales office. Providing after-sales service to customers.Responsibilities/DutiesProfil de candidat recherché...


  • Cairo, Cairo, Egypt Element Real Estate Full time

    Company DescriptionElement Real Estate is a consulting firm specializing in comprehensive commercial and residential property solutions for investors across Egypt. With a commitment to providing superior service, the company is dedicated to helping clients make informed real estate investment decisions. Known for its extensive market knowledge and...


  • Cairo, Cairo, Egypt Transcom Full time

    Customer service representative - Back Office B2Location: Egypt, CairoJob category: Customer Service Representative (CSR)Language: EnglishWe are seeking a dedicated and customer-focused Chat Agent to join our customer support team. As a Chat Agent, you will play a critical role in ensuring our customers receive prompt and efficient assistance through online...


  • Cairo, Cairo, Egypt VOIS Full time

    Job Description:This is a full-time hybrid role for a Customer Service Agent - Fluent English Speaker based in Cairo, Egypt. The agent will handle customer inquiries, resolve issues. ensure satisfaction. and deliver excentional customer service across multiple channels. Responsibilities include offering support to customers, managing customer requests ef...