Officer - Employee Relations

About the Company:

At Almosafer (part of Seera Group), we're not just part of the travel industry, we're helping shape its future.

As Saudi Arabia's leading travel company, we serve millions across every segment of the travel and tourism ecosystem.
Rooted in our name "Almosafer," meaning the traveler, we strive to make every journey seamless, personal, and purposeful. Our diverse platforms and services are built to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region.
We're united by a bold vision:
To be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence in the Kingdom and beyond.
Our team across Saudi Arabia and the wider region blends deep cultural understanding with forward-thinking innovation, shaping a new standard for travel in the region.

About the Job:

To support HR Operations function by managing and tracking employee attendance, maintaining accurate HR data and providing detailed reports and analyses to ensure compliance with company policies. 

The role also requires advanced Excel proficiency and excellent English communication skills to facilitate clear coordination with internal departments and management.

Responsibilities:

• Maintain and update employee records, personnel files and HR database accurately.

• Support in handling employee inquiries, grievances, and disciplinary actions.

• Assist in exit processes including clearance, exit interviews, and final settlements.

• Ensure compliance with local labor laws and company policies.

• Maintain up-to-date knowledge of regulatory requirements with HR documentation

• Ensure all documentation complies with labor law and internal policies.

• Monitor and track daily employee attendance, leaves, absences and overtime in coordination with all departments.

• Maintain accurate and up-to-date attendance and HR records in the system.

• Generate weekly and monthly attendance reports to support payroll processing and HR analytics.

• Analyze attendance patterns and highlight irregularities or policy deviations to HR management.

• Prepare customized reports and dashboards using advanced Excel functions (pivot tables, formulas, charts, etc.).

• Communicate effectively with employees and managers regarding attendance queries and policy clarifications.

Profile Requirements:

• Bachelor's degree in Business Administration, Human Resources, or related field.

• Advanced proficiency in Microsoft Excel (pivot tables, formulas, lookups and data visualization).

• Excellent command of English both written and spoken.

• Strong attention to detail, accuracy and confidentiality in handling employee data.

• Excellent organizational and time management skills.

• Ability to communicate effectively and maintain positive relationships across departments.

Key Competencies:

• Data Accuracy & Integrity

• Analytical Thinking

• Time Management

• Communication & Collaboration

• Confidentiality & Professionalism

• Proficiency in Excel & HR Systems.

KPIs (Key Performance Indicators):

• 100% accuracy in attendance and HR data records.

• Timely submission of weekly/monthly attendance reports.

• Minimal discrepancies identified during payroll or HR audits.

• Positive feedback from HR management and internal stakeholders regarding reporting quality.

• On-time communication and resolution of attendance-related issues.

Being you @ Almosafer:

At Almosafer, our teams work with purpose, clarity, and a shared commitment to doing things the right way. 
Whether you're building platforms, supporting travelers, or shaping strategy, your work connects to something bigger. Across functions and locations, we value accountability, trust, and collaboration - and we create the structure and space for you to contribute meaningfully from day one.

Here, you will find:
A purpose-led workplace where your ideas can create real impact
Ongoing learning and development to help you grow with intention
Recognition that celebrates your wins, both big and small
A community built on trust, curiosity, and shared momentum

No matter where your journey started, at Almosafer, you will find space to grow, connect, and contribute meaningfully.