Call Center Agent

4 days ago

Cairo, Cairo, Egypt Anasia Group Full time 60,000 - 120,000 per year

Responsibilities:

  • Answer incoming calls promptly and professionally.
  • Record call details, actions taken, and follow-ups required in the system.
  • Call customers for follow-up on pending issues, feedback, or satisfaction checks.
  • Track open tickets and ensure follow-up with concerned teams for timely resolution.
  • Share recurring issues with the supervisor to support service improvement initiatives.
  • Maintain confidentiality of customer data and comply with company policies.

Job Specifications:

  • 1–3 years of experience in a customer service or call center role.
  • Strong communication skills and clear phone etiquette.
  • Patience, empathy, and problem-solving abilities.
  • Basic computer literacy and data entry skills.
  • Ability to work under pressure and handle a high volume of calls.
  • Fluency in Arabic and English is a plus.

  • Call Center Agent

    4 days ago

    Cairo, Cairo, Egypt Sutherland Full time 60,000 - 120,000 per year

    Company DescriptionSutherland is a global leader in digital transformation and business process excellence, leveraging core expertise in Artificial Intelligence, Automation, Cloud Engineering, and Advanced Analytics. We work with iconic global brands to deliver unique value propositions through market-leading technologies. Our advanced products and platforms...

  • Call Center Agent

    4 days ago

    New Cairo, Cairo, Egypt Teleperformance, Careers Full time 60,000 - 120,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Call Center Agent located in New Cairo. The Call Center Agent will be responsible for handling customer inquiries, providing customer support, and ensuring customer satisfaction. Day-to-day tasks will include answering incoming calls, addressing...

  • Call Center Agent

    2 days ago

    Cairo, Cairo, Egypt Aura Communication Full time 60,000 - 120,000 per year

    Company DescriptionAura Communication, established in 2012 in Cairo, Egypt, is a leading provider of Business Process Outsourcing (BPO) services with over 800 employees. Our expertise includes high-quality outsourced customer support solutions, including inbound customer care, sales, marketing, and technical support. We specialize in flexible and customized...

  • Call Center Agent

    4 days ago

    Cairo, Cairo, Egypt Crédit Agricole Egypt Full time 20,000 - 25,000 per year

    Company DescriptionCrédit Agricole Egypt, a subsidiary of the Crédit Agricole Group, is a key player in Egypt's financial sector, offering innovative and tailored financial solutions. Backed by the global expertise of the Crédit Agricole Group, a leader in customer-focused banking across 50 countries, the bank prioritizes client satisfaction through...

  • Call Center Agent

    7 hours ago

    Cairo, Cairo, Egypt Aura Communication Full time 18,000 - 24,000 per year

    Company DescriptionAura Communication, established in 2012 in Cairo, Egypt, employs over 800 professionals dedicated to delivering exceptional customer experiences. The company specializes in providing customized Business Process Outsourcing (BPO) services, including call center solutions, inbound and outbound customer care, back office services, and...

  • Call Center Agent

    7 hours ago

    Cairo, Cairo, Egypt Aura Communication Full time $20,000 - $40,000 per year

    Company DescriptionAura Communication, founded in Cairo-Egypt in 2012, is a services-focused organization with over 800 team members dedicated to providing exceptional customer experiences. Specializing in Business Process Outsourcing (BPO), Aura Communication offers tailored solutions, including call center operations, inbound and outbound support,...

  • Call Center agent

    4 days ago

    Cairo, Cairo, Egypt teleperformance Full time 25,000 - 35,000 per year

    Company DescriptionTeleperformance is a global leader in digital business services, delivering exceptional customer experiences on behalf of the world's most respected brands. With a presence in over 90 countries and a team of more than 500,000 employees, Teleperformance combines advanced technology with human empathy to provide seamless, omnichannel support...

  • Call Center Agent

    4 days ago

    Cairo, Cairo, Egypt Athear Full time 60,000 - 120,000 per year

    Job Description:We're seeking Call Center Agents to join our team in a Multinational Company If you have at least 3 months of experience in an English-speaking call center and hold a B2 level of English proficiency, we want to hear from youKey Responsibilities:Handle customer inquiries and support requests in English via phone.Deliver accurate information...

  • Call Center Agent

    4 days ago

    Cairo, Cairo, Egypt Mohamed & Ramy Full time 60,000 - 120,000 per year

    Al-Tayeb Group (Mohamed & Rami) for Men's Salons – A leading Egyptian company in men's barbering and grooming, combining luxury and refined taste since the year 2000 – is announcing job vacancies for new staff"**Call Center Agent **Key Responsibilities:Responding to customer inquiries via phone or messages.Resolving customer issues and providing...

  • Call center agent SMB

    4 days ago

    Cairo, Cairo, Egypt e& CX Solutions Egypt Full time 120,000 - 240,000 per year

    Company DescriptionAt e& CX Solutions, every digital interaction builds enduring customer relationships and produces measurable business impact. We combine clear purpose with strategic thinking and dedicated resources to bring customer experience visions to life through our disciplined methodology that ensures precision and delivers measurable outcomes....