ServiceNow Technical Consultant

3 days ago

Cairo, Cairo, Egypt SSC HR Solutions Full time 30,000 - 120,000 per year

Key Responsibilities:


• Contribute to the design, development, and implementation of ServiceNow solutions.


• Customize and configure ServiceNow applications, workflows, and modules.


• Integrate ServiceNow with third-party tools using REST APIs, SOAP web services, and other integration methods.


• Mentor junior developers and conduct code reviews to ensure best practices.


• Troubleshoot and resolve complex technical issues on the ServiceNow platform.


• Collaborate with stakeholders to gather requirements and provide technical solutions.


• Stay updated with the latest ServiceNow features and industry best practices.


• Develop and maintain technical documentation for configurations and customizations.

Skills:


• Extensive experience with ServiceNow development and administration.


• Proficiency in JavaScript, HTML, CSS, and ServiceNow APIs.


• Strong understanding of IT service management (ITSM) and ITIL processes.


• Experience with any advanced ServiceNow modules like CSM, FSM, ITOM, HRSD, SecOps, App Engine, Portal, SPM.


• Excellent problem-solving, leadership, and communication skills.


• A degree in Computer Science or a related field is often preferred.


• ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist) are highly desirable.

Certifications:


• Certified ServiceNow Administrator (CSA) is mandatory

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