L2 Network Security Engineer

2 days ago

th of October City, Giza, Egypt 2P Perfect Presentation Full time

Role and Responsibilities:

  • Implementing, and troubleshooting firewalls from different vendors.
  • Ability to Analyzes and troubleshoot tech issues for clients, customers, or the company.
  • Strong understanding of TCP/IP, SSL/TLS, VLANs, routing, switching, NAT, DNS, DHCP.
  • Excellent Knowledge with Configuring and Troubleshooting different kinds of Network Security solutions: as (NGFW, IPS, SDWAN, MDM , Mail Gateways, Endpoint Management, ADC, GTM, WAF solutions, DNS Security solutions)
  • Understand the customer's technical requirements, business objectives, and strategy.
  • Working proactively and collaboratively with customers to understand their business processes, gather requirements, and assess customer's needs.
  • Create both High-level design and Low-level Design.
  • Provide escalation support for operations issues off the help desk
  • Utilize scripts to increase productivity and implement automation for repetitive tasks in operations;
  • Ensure all tasks are scheduled and acted upon in the Operations schedule.
  • Analyze, diagnosis and resolve incidents and requests and ensure these are managed with defined service levels.
  • Serve as the primary point of contact for monitoring, owning, addressing user requests, questions and incidents.
  • Log, categorize, prioritize and assign all relevant user, security related incidents and requests.
  • Excellent knowledge to translate customer needs into a solution.
  • Excellent knowledge working with IP routing protocols, configuring routing with automatic fail-over solutions between connections.
  • Supporting and troubleshooting onsite/offsite
  • Excellent Knowledge and experience in implementing different types VPNs.
  • Cooperate with team members, and give hands-on experience on many network security devices.
  • Understanding of MSP business processes (e.g. service level agreements, hand off from engineering to operations, support requests);
  • Experience in migrating network security systems while keeping service continuity.
  • Providing full documentation for network security solutions and topology.
  • Analyzing data, logs, and correlate to present a full report with solutions to any network security Problem.
  • Ability to handle multiple projects and customers.

Job Requirements

  • 4+ years' experience
  • Strong analytical and troubleshooting mindset
  • Clear communication and documentation ability
  • Team-oriented, proactive, and detail-focused
  • Ability to work under pressure in 24×7 environments
  • Open to Travel abroad on need basis.
  • Work Experience in an MSP Environment is preferred.
  • Bachelor's degree in IT, Computer Science, Engineering
  • Professional Certification in Network Security Domain. (CCNP Security, PNSE, NSE, JNCIP Sec, F5 Certified)
  • Experience working in a large enterprise organization and dynamic environment.
  • Self-motivated, approachable, and adaptable and have excellent communication skills (both strong written and verbal English is a must).

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