Fluent Customer Service Representative

7 days ago

New Cairo, Cairo, Egypt teleperformance Full time 240,000 per year

Company Description

The Hires Labb is an Egyptian-Saudi agency specializing in design and marketing services tailored for entrepreneurs in the advertising industry. The agency boasts a team of experienced experts dedicated to delivering innovative and effective solutions. Our mission is to help entrepreneurs achieve their business goals through impactful advertising strategies. We pride ourselves on fostering creativity and excellence in all aspects of our work.

Role Description

Teleperformance English

Jop Details


•Nature of work: Call center


•Benefits


•Salary: up to 20k


•Paid training


•Medical and social insurance


•Transportation provided


• Requirements


•Flexibility with rotational shifts


• Working Conditions


•5 working days ( 2 days off )


• Rotational shifts


•Jop location: 5th-settlement, New Cairo""If you're interested send me a voice note introducing yourself and talk about your previous work experience in English maximum in 2 mins

HR (waled mohamed )

whatsapp number:

Qualifications

- Strong skills in Customer Service, Customer Support, and maintaining Customer Satisfaction
- Experience in fostering a positive Customer Experience and addressing client needs effectively
- Proven expertise in managing relationships as a Customer Service Representative
- Excellent communication and problem-solving abilities
- Ability to handle multiple inquiries and prioritize tasks efficiently
- Proficiency in relevant computer applications and CRM systems
- Fluency in written and spoken English and Arabic is preferred
- Previous experience in customer service roles in advertising or marketing is an advantage
- proficiency in English language (B1+/B2)

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