QA - Validation and Operational Quality Supervisor

Job Purpose :
To ensure that all validation activities and operational quality systems are executed in compliance with quality standards , internal policies, and regulations.

Key Responsibilities :

1. Validation process

• Develop and implement quality management strategy for Validation and Calibration processes.
• Develop and maintain systems to establish standards relating to activities and production processes.
• Participating & Supervising GMP Projects:
• Checking & approving the site validation review plans for:
• Building.
• HVAC system.
• Services.
• Equipment.
• Ensuring that all validation activities and documentation are complying with the recommendations of validation master plan.
• Supervising, follow up and participate in changing control system.
• Supervising Preparing of Validation Master Plans (VMP),Performance Qualification Protocols(PQPs) and Validation reports(VR) for different validation activities such as:
• Process validation.
• Validation Review for whole activities.
• Process Equipment qualification.
• Facility qualification.
• CSV and software Validation.
• Confirming the nonconformity and determining the disposition of nonconforming food materials.
• Oversee the internal food safety audit program
• Select internal audit personnel, review results of food safety audits, ensure that corrective actions are understood, and supervise corrective actions.

2. Shipping & Receiving Control

• Verify vehicle conditions during loading/unloading (temperature, cleanliness, integrity, and absence of damage or contamination).
• Ensure products are compacted and stacked according to company standards.
• Check that products are received and entered correctly, ensuring batches are not mixed.
• Inspect products upon receipt/shipment for safety, production dates, operation numbers, and isolate damaged goods in a designated quarantine area.
• Review and document reasons for returns, sign return records, and escalate when necessary.

3. Printing & Labeling Quality Control

• Ensure the clean room is properly sanitized before printing operations.
• Verify product quantities and details of messages to be printed.
• Monitor and confirm accuracy of product printing processes.
• Validate that printed data matches required product specifications.

4. Vehicle & Equipment Hygiene

• Inspect transport vehicles for cleanliness inside and outside.
• Ensure no perforations, odors, or sharp objects are present.
• Confirm compliance with hygiene and safety requirements before use.

5. Facility & Equipment Monitoring

• Inspect HVAC systems, store flooring, electrical lights, and drainage for malfunctions.
• Ensure there are no leaks, water damage, or hazards within operational areas.
• Escalate maintenance issues promptly to ensure operational continuity.

6. Warehouse Stock Quality

• Verify pallets are labeled, wrapped, and stored properly in designated locations.
• Ensure pallets are not damaged, open, or placed directly on the floor.
• Monitor compliance with SOPs and warehouse work systems.

7. Quality & Compliance Assurance

• Ensure the Quality Management System (QMS) is implemented and maintained.
• Address and follow up on customer complaints related to quality issues.
• Ensure all warehouse and logistics operations comply with GDP/GMP standards.
• Support internal and external audits, inspections, and regulatory requirements.

8. Health, Safety & Environmental Compliance

• Comply with OH&S policies, objectives, and training requirements.
• Report all incidents, accidents, or near-misses immediately.
• Comply with environmental management standards and report any environmental incidents.

Qualifications & Experience :

• Bachelor's degree in pharmaceutical studies or science
• 5- 7 years of experience in Quality Assurance/Quality Control within warehouse, logistics, or pharmaceutical/food industries.
• Strong knowledge of GMP, GDP, and validation guidelines
• strong leadership, communication, and analytical abilities.
• V. Good command of English both written and spoken.
• Excellent attention to detail, documentation, and reporting skills.