Sales Buzz Application Support

3 days ago


Cairo, Cairo, Egypt CareersTech Full time

We are seeking a proactive and detail-oriented IT Application Support Engineer to join our team. The ideal candidate will have hands-on experience with Sales Buzz or similar Sales Force Automation (SFA) tools and a solid background in IT systems, troubleshooting, and integration.

This role will be responsible for supporting end users, managing application performance, and ensuring seamless data flow between sales systems and back-end platforms.

Key Responsibilities

-Provide technical support and issue resolution for Sales Buzz and related applications.

-Ensure smooth system integration between mobile and backend systems.

-Analyze, troubleshoot, and resolve application or database issues.

-Work closely with sales teams to ensure optimal system usage and training.

-Generate and maintain analytical reports using Advanced Excel and SQL queries.

-Collaborate with IT teams to enhance performance, reliability, and user satisfaction.

Key Qualifications

-Bachelor's degree in computer science, Information Technology, or related field.

-1:3 years of relevant IT support or application support experience.

-Strong English communication and computer proficiency.

-Hands-on experience with Sales Buzz or similar SFA tools.

-Familiarity with Android systems and SQL databases.

-Advanced MS Excel skills (pivot tables, data analysis, etc.).

-Excellent presentation and professional appearance.



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