Business Development Specialist

5 days ago


Heliopolis, Cairo, Egypt Aura Communication Full time 25,000 - 35,000 per year

Company Description

Aura Communication is a customer service-focused company established in 2012 in Cairo, Egypt. With a dynamic team of over 800 employees, we specialize in delivering tailored Business Process Outsourcing (BPO) solutions to meet our clients' unique needs. Our services include call center operations, inbound and outbound communication, back-office support, and more. We take pride in providing flexible and high-quality customer support solutions, emphasizing inbound care, sales, marketing, and technical assistance.

Role Description

This is a full-time hybrid role for a Business Development Specialist (BPO & HRO) based in Heliopolis, with flexibility to work from home on occasion. The individual will be responsible for identifying and generating business leads, conducting market research, fostering client relationships, and creating strategies to expand the organization's BPO and HRO services. This role also involves maintaining communication with clients, presenting service solutions, and collaborating with internal teams to meet business goals.

Qualifications

  • Strong Analytical Skills and experience with Market Research to identify trends and opportunities
  • Exceptional Communication and Customer Service skills to build and maintain positive client relationships
  • Experience in Lead Generation and developing business strategies to drive growth
  • Ability to work collaboratively and adapt to both in-office and remote work environments
  • Bachelor's degree in Business Administration, Marketing, or a related field is preferred
  • 1 year prior experience in BPO or HRO industries is a significant advantage

Benefits

  • Basic Salary and comission scheme
  • Comprehensive Social & Medical Insurance Coverage
  • All Necessary Equipment Provided to ensure Collaborative and Inclusive Work Environment


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