Community Back Office Executive

5 days ago

Heliopolis, Cairo, Egypt Roya Developments Full time 30,000 - 60,000 per year

Responsibilities

  • Handle all administrative tasks related to community operations, including documentation, filing, and data entry.
  • Support the Community Manager in preparing reports, circulars, and communication materials for residents.
  • Prepare, draft, and handle official memos, letters, and reports.
  • Coordinate with finance, customer care, and facility management teams to ensure timely handling of community-related requests.
  • Maintain and update residents' databases, contracts, and service records.
  • Track and monitor community requests, complaints, and maintenance activities to ensure timely resolution.
  • Support in organizing community events and engagement activities.
  • Ensure all documentation complies with company policies and procedures.
  • Handle correspondence and follow-ups with suppliers and service providers.

Qualifications

  • Bachelor's degree in Business Administration or any related field.
  • 1–3 years of experience in administrative or back-office roles, preferably in the
    real estate or community management
    sector.
  • Very good command of English (written and spoken).
  • Strong organizational and communication skills.
  • Excellent command of MS Office (Excel, Word, Outlook).
  • Attention to detail and ability to handle multiple tasks simultaneously.
  • Customer-oriented mindset and teamwork skills.

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