Day Auditor

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza's prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.

Day Auditor

Four Seasons Hotel Cairo at The First Residence

Four Seasons Hotel Cairo at The First Residence is seeking a talented and experienced Day Auditor who shares our passion for excellence and is enthusiastic about delivering an exceptional experience.

About the role

The day audit position is responsible for verifying and reporting hotel revenues, reviewing paperwork submitted to Accounting to document these revenues, and preparing and publishing a Daily Revenue report for internal use by Hotel Managers to review financial performance and forecast future business levels.

What You Will Do

• Maintain harmonious and professional relationship with co-workers and supervisors, in particular, maintain a solid rapport with Front Desk, Reservations, Food & Beverage, and other departments that turn in paperwork to Day Audit.
• Comply with and enforce Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as outlined in EmPact.
• Coordinate work with other functions within the Accounting Department, ensuring a seamless flow of paperwork to the Income Audit and, when necessary, other functions such as Payroll and A/R.
• Communicate any instances where paperwork is at variance with Internal Controls to the Income Auditor, Staff Accountant, and Assistant Director of Finance.
• Communicate shortcomings in paperwork back to the originating department.
• Assist in covering guest inquiries to the Accounting Department, including folio requests from guests, credit card inquiries from guests, as well as requests for information from other departments within the hotel.
• Collect/Audit paperwork from all revenue centers in the hotel, ensuring accuracy and compliance with Four Seasons' Internal Controls and local hotel polices.
• Ensure that accurate room revenue is captured, recorded, and posted.
• Ensure that accurate F&B outlet revenue, Banquet Food and Beverage Revenue, and F&B Miscellaneous Revenue are fully captured, recorded, and posted.
• Monitor and record all house account meals and entertainment expenses, and report any non-compliance to the Assistant Director of Finance for follow-up with the hotel management.
• Balance income against the respective ledger balances in the PMS system (guest ledger, city ledger, and deposit ledger), and any discrepancies are corrected as identified and brought to the attention of the Assistant Director of Finance.
• Verify credit card settlements and transmissions to receipts in the bank, and outstanding balances are traced for future receipt, and ensure exceptions are investigated and anomalies are brought to the Director of Finance or Assistant Director of Finance's attention.
• Update credit card reconciliations daily that agree to transmissions and receipts; where credit card numbers are stored electronically, no hard copy of the numbers should be retained on file.
• Perform monthly balance sheet reconciliations to ensure balances agree with the outstanding credit card balance per the credit card reconciliations.
• Ensure post-departure allowances with all applicable backup are approved and signed per local policy and included in the SR-5.
• Review the General Ledger accounts established to Record Room, Food & Beverage, Amusement, and General Sales and Value Added Taxes.
• Every month, a summary of activity in these accounts is to be prepared and approved by the Director of Finance, with workings to include a comparison of taxable revenue on the monthly P&L statement to the liability balance at month-end; discrepancies should be investigated and resolved appropriately.
• Monitor the safeguarding of the hotel's assets by reviewing hotel credits issued by both the Rooms division and the Food & Beverage, and ascertaining the business purpose of such credits and proper manager approval.
• Review daily void reports from the hotel's F&B POS system to ensure proper inventory control in the F&B department.
• Track the sale and redemption of hotel gift cards to calculate the hotel's liability.

What You Bring

• Be part of a cohesive team with a singular focus on creating the best possible guest experience
• Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons
• Have career growth opportunities both within Four Seasons Hotel Cairo at the First Residence and worldwide with our company
• Excellent Training and Development opportunities

What We Offer

• Competitive salary, wages, and a comprehensive benefits package

• Excellent training and development opportunities

• Complimentary dry cleaning for employee uniforms/ business attire.

• Complimentary employee meals

• Complimentary stays at Four Seasons properties (based on availability), with discounted meals.

• Dental and medical/disability/life insurance

• Retirement pension plan

• Employee service awards

• Annual employee party/social and sports events

Schedule & Hours

Full–time job with 44 working hours a week