Electrical Quality Control Manager

5 days ago

Qesm El Obour Al Qalyubiyah, Egypt Tepco-Group Full time 120,000 - 180,000 per year

Quality Management System (QMS):

  • Maintain, implement, and improve the QMS in alignment with ISO, IEC standards, and other applicable norms. Ensure compliance with the company's Quality Policy and Fundamentals.

Audits:

  • Plan, execute, and oversee internal and external quality audits (ISO, customer, supplier). Lead audit preparation, corrective actions, and continuous monitoring to close non-conformities.

Quality KPIs:

  • Define, monitor, and report main quality performance indicators (KPIs) including defect rates, cost of poor quality, customer complaints, and supplier quality performance.

Non-Conformity Management:

  • Lead the Non-Conformity Management process, ensuring timely investigation, root cause analysis, corrective actions, and lessons learned deployment.

Supplier Quality:

  • Develop and manage supplier quality assurance programs, including incoming material inspections, supplier audits, and performance evaluations. Support in supplier quality development and improvement.

Process Quality Control:

  • Establish and maintain quality control plans for production processes. Ensure effective in-process inspections and testing are in place to prevent defects.

Final Product Testing & Outgoing Quality:

  • Oversee final product testing and verification processes to ensure compliance with IEC standards, customer requirements, and outgoing product quality standards.

Customer Satisfaction & Complaints Management:

  • Drive customer satisfaction initiatives by managing customer
    feedback, handling after-sales complaints, and implementing corrective and preventive actions.

Incoming Material Quality:

  • Ensure robust incoming inspection and material verification processes are in place to secure material quality before use in production.

Quality Training (Quality School):

  • Manage and collaborate with various function for delivering quality training programs ("Quality School") for Blue Collars to build quality awareness and capability at all levels.

Job Requirements

  • B.Sc. in Electrical Engineering with 
    10+ years' experience
     in manufacturing (Electric Power Products / Automotive), including 
    5 years as Quality Manager
    .
  • ISO 9001 Lead Auditor
     certification preferred; 
    Six Sigma Black Belt
     is an advantage.
  • Strong knowledge of 
    IEC standards
    , product testing norms, and 
    quality tools
     (FMEA, 8D, RCA, SPC, MSA).
  • Proficient in 
    ERP/QMS systems
     and 
    Microsoft Office
    .
  • Excellent 
    leadership, communication, and problem-solving
     skills with experience in 
    project management
     and 
    data analysis (DMAIC)
    .
  • Fluent in English
    , with the ability to work effectively under pressure and manage stakeholders efficiently.

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