Customer Service Advisor Telecommunications and Travel Accounts – English Speakers

23 hours ago

Cairo, Cairo, Egypt Teleperformance is hiring Full time

Teleperformance Egypt is hiring English-Speaking Customer Service Representatives

Become part of our
Customer Support team in New Cairo
, where you will assist customers through calls and chat while delivering a professional and high-quality service experience.


Location:
New Cairo, Egypt


Employment Type:
Full-time | Rotational shifts and offs

What We Offer

  • Net salary
    up to 19,000 EGP
    (including KPIs paid in Euro equivalent)
  • 1,000 EGP
    night shift allowance
  • Performance bonuses paid in
    USD/Euro
  • Opportunities to work on accounts with
    sales incentives
  • Free transportation across
    Cairo & Giza
  • Paid training
  • Medical
    and
    social
    insurance (up to 400K per year)

Key Responsibilities

  • Handle customer inquiries via calls and online channels
  • Provide accurate information and effective solutions
  • Maintain high customer satisfaction and quality standards
  • Adhere to company policies and account guidelines

Requirements

  • Grads and undergrads are welcome to apply
  • English proficiency
    B2–C1
  • Willingness to work rotational and night shifts (last shift ends at 2AM for females)

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